Teddy Asimana

We have bought 3 cars from this dealership. In general Koons is able to get anyone approved for a vehicle and in the past we gave gotten some good deals. In general Koons is able to get anyone approved for a vehicle and in the past we gave gotten some good deals. More

by Dncc Verified Customer Verified Customer

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Very nice and welcome people. I like every one who helped me to get things done I like every one who helped me to get things done More

by gabrokwah Verified Customer Verified Customer

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Great service. Salesman provided a lot of insight and was very knowledgeable of the vehicle Salesman provided a lot of insight and was very knowledgeable of the vehicle More

by mikelinder22 Verified Customer Verified Customer

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The sales team was inconsistent and not professional in dealing with during my purchase. The financing was a problem, getting out of state license plate, there were so many fumbles with this purchase. I wi dealing with during my purchase. The financing was a problem, getting out of state license plate, there were so many fumbles with this purchase. I will never go to this dealership or recommend it to anyone. It got to a point where they would not even communicate with me and when they did it was very awkward and tense. Love my Hybrid Sportage. I’m not even going back for the first free oil change. Wish I could have made my purchase somewhere else. More

by mla32065 Verified Customer Verified Customer

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I had specifically stated that i would be using self financing, but still my credit score was checked out...quite unfair financing, but still my credit score was checked out...quite unfair More

by remmyaluko2000 Verified Customer Verified Customer

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I got a used 2021 GMC Yukon xl from Koons on February 4th. While I was driving home the check engine light came on. I called and they said to bring it back. I live over an hour a way, so this was inconve 4th. While I was driving home the check engine light came on. I called and they said to bring it back. I live over an hour a way, so this was inconvenient, but I obviously drove down the next day. Jon Ponce De Leon, my service guy, reset the check engine light and sent me on my way. He also informed me that this was an issue GMC was having and if the problem continued, it would be big money to fix. I was very concerned about this, since I had just got the car a few days earlier. Of course, a day later the check engine light came back on and now no one is calling me back. I have left several messages. Someone named Tyler has owed me a call for over a week. I still have the temp tags on and can’t get my car inspected because the check engine light is still on and no one will call me back! I’m guessing Koons is trying to wait out the 30 day warranty since (that ends tomorrow) so they were willing to help the day after but not now. They knowingly sold us a lemon SUV for over $40k and have ghosted me. I have filed a complaint with the better business bureau. This has been the worst car buying experience of my life. Please do not buy a car from here. They are crooks. More

by ashley.h.elliott Verified Customer Verified Customer

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clean restroom , good free coffee , big waiting room , good customer service , easy access from main road good customer service , easy access from main road More

by rolandselby Verified Customer Verified Customer

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I experienced timely and quality maintenance for my vehicle and great customer service during the whole process vehicle and great customer service during the whole process More

by KESHIAGIBBS7 Verified Customer Verified Customer

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I had a pleasant experience purchasing my vehicle. The staff went out of their way to have everything run smoothly and quickly. The staff went out of their way to have everything run smoothly and quickly. More

by dortiz69 Verified Customer Verified Customer

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All employees at the dealership were helpful and willing to work with us to get us everything we needed. to work with us to get us everything we needed. More

by wellb1873 Verified Customer Verified Customer

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