Tenesa Nixon | Page 2

As ALWAYS!! Great experience!!! Took care of the issue in a timely manner and got me back on the road. Go see them for all your service needs a timely manner and got me back on the road. Go see them for all your service needs More

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Professional, friendly and fast. They were on time and answered any questions I may have had. With this type service they will continue to be the top service provider in the Chattanooga area. answered any questions I may have had. With this type service they will continue to be the top service provider in the Chattanooga area. More

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Great experience very professional and knowledgeable. I would do business with you again. I especially enjoyed my treatment and follow up by Eric Hill he is just great at what he does. Thanks to all. would do business with you again. I especially enjoyed my treatment and follow up by Eric Hill he is just great at what he does. Thanks to all. More

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On August 20th I delivered my 2018 Colorado truck to Mtn View Chevy for service, oil and fuel filter. I also had a vibration in the front end seemingly coming from the driver side. I informed the Service View Chevy for service, oil and fuel filter. I also had a vibration in the front end seemingly coming from the driver side. I informed the Service advisor who was very courteous and helpful that I thought it was either a bad bearing or a bad tire. My truck had to stay an extra day and I thought that was odd based on nothing serious was wrong. When I picked up my truck I was charged an extra $130 and the outcome I was told, "Your truck was in 4-wheel drive". When the technician removed the truck from 4-wheel drive and placed it in 2-wheel drive the noise and vibration went away. To say the least I was upset. I have driven 4-wheel drive vehicles for over 40 years now and I know when one is in 4-wheel drive. Especially this one, it has a light on the dash to tell you. I'm not one to argue in front of people so I paid the "extortion fee" and left as I was calling the dealership to speak to a manager. I was treated very well and the manager on duty took my name and number and within 10 minutes the General Manager called. I explained the situation to him and he agreed the prognosis did not sound right and agreed to refund the charge. Agreed too but hasn't, may have slipped his mind. He also offered to rotate the tires because I forgot to have that done but I told him I wasn't coming back. So as I am driving home the sound coming from the front end seemed to be twice as loud. So what was the sound? Had to have it checked (not at this dealership though) and found out it was a bad tire after all, but remember taking your truck out of 4-wheel drive cancels out the vibration and noise of a bad tire. That is what I was told, go figure that out. Now you know why I was upset. More

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Everyone in the Dealership really makes you feel like they appreciate your business. They go out of their way to make sure you are taken care of. This is the only place I’ll buy a car or get one serviced they appreciate your business. They go out of their way to make sure you are taken care of. This is the only place I’ll buy a car or get one serviced. More

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Great service, great personalities, highly recommend. Anytime I've ever dealt with this company the have always went above and beyond. They have quality employees and are always willing to help. Anytime I've ever dealt with this company the have always went above and beyond. They have quality employees and are always willing to help. More

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