Teresa Hoffman
Teresa Hoffman at Byers Subaru Dublin
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Teresa Hoffman | Page 2

Subaru Guest Specialist

Byers Subaru Dublin

2455 Billingsley Rd
Columbus, OH 43235

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4.9
20 Reviews
4.9

20 Reviews

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20 Reviews of Teresa Hoffman

November 22, 2023

Dealership Rating
Employee Rating

Responsive Focus on the details like washing the cars Little things make a difference People expect a lot and Subaru is becoming a luxury brand. Don’t forget that More

by samuelejonessr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gregory, Monte Curry

Nov 24, 2023

Byers Subaru Dublin responded

Thank you for your review of Byers Subaru Dublin, Samuel. We appreciate your business and are glad to see you were pleased with the responsiveness from our staff. We agree that people expect more from Subaru than ever before. We work hard to ensure we meet those expectations while still providing useful and valuable information to allow customers to make well-informed decisions about which Subaru car is right for them. We thank you again for your positive review and look forward to seeing you back soon!

November 10, 2023

Dealership Rating
Employee Rating

I have gotten 5 Subaru cars from this dealership and each time it has been a wonderful experience!! More

by Nicole.bende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Byers Subaru Dublin responded

Thank you, Nicole! Our team at Byers Subaru Dublin is so proud to have served you for the past 5 cars and proviced an excellent experience each time. It means a lot to hear your success stories, and we look forward to working with you again in the future!

September 25, 2023

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Employee Rating

Great buying experience. Teresa Hoffman was wonderful to work with. She was very knowledgeable and eager to help answer all the questions I had More

by baric.nichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gregory

Nov 15, 2023

Byers Subaru Dublin responded

Thank you for taking the time to review your experience, Baric. It's wonderful to hear that Teresa took the time to provide you with a great buying experience and was helpful in answering all of your questions. Our team goes above and beyond to ensure our customers have the best purchase experience possible and it's great that Teresa could do that for you! We look forward to seeing you again soon at Byers Subaru Dublin and thank you again for your loyalty to our dealership.

September 09, 2023

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Employee Rating

This dealership was comfortable even though it was going through construction. We were repeatedly offered and provided bottles of water. More

by chris.glassburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Jackson, John Gregory

Sep 10, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 09, 2023

Dealership Rating
Employee Rating

From start to finish and now meeting the service department, our entire experience has been amazing! We are recommending you and Subaru to all of our family and friends and hope Teresa Hoffman is st More

by juliegoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gregory , Laub, Matt 5 star

Sep 10, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

July 17, 2023

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Employee Rating

Absolutely the best new vehicle purchase. Teresa Hoffman was responsive, searched for the right color and features I wanted, provided me with a loaner until the vehicle arrived from the mfg. More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gregory , Matt Laub

Jul 20, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Dublin Subaru to purchase your new vehicle! We appreciate your business and are thankful for your review.

February 24, 2023

Dealership Rating
Employee Rating

Byers Subaru is the best car dealership i have dealt with. I just bought my 2nd Subaru from them. Both the employees in sales and service have all been friendly, knowledgeable, and no pressure. The serv More

by T-Bird Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Sneed , Atef Beverly, Josh Fingerhut ( service department)

Feb 27, 2023

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to purchase your 2nd new vehicle! We appreciate your business and are thankful for your review.

October 30, 2021

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Employee Rating

Atef went above and beyond what I would have expected from any dealership. From genuine and passionate advice and help with learning the new vehicle the experience was top notch. If you make the wise dec More

by Jarledge
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Atef Behery , Keith Cordova

Nov 29, 2021

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin! We greatly appreciate your review and your business!

September 26, 2021

Dealership Rating
Employee Rating

Worked with a sales lady named Teresa. Totally felt like we were taking up her time. We took the car out for a test drive, came back and looked it over without her coming out to the vehicle and sharing mai More

by Just Glo
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 28, 2021

Byers Subaru Dublin responded

We are very sorry to hear that you did not receive a 5 star experience here at Byers Subaru Dublin. If you could please reach out at mdykes@byersauto.com to explain your situation further, that would be greatly appreciated. This is not the way we choose to do business and we hope to resolve the situation.

July 09, 2020

Dealership Rating
Employee Rating

The lady in charge of the service department is not very approachable and does not seem to care about customers. I gave her two stars instead of one because she actually is very knowledgeable. However, it i More

by mb627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ann Hill

Jul 20, 2020

Byers Subaru Dublin responded

I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. We have begun an internal review so that we can better train our staff in their interactions with our customers. Again we apologize for the inconvenience this has caused you.

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