Terrence Jordan | Page 6

excellent service everyone here was super friendly and was very helpful to me. Terrence was super helpful and showed us all of the features in the car inside and out. H everyone here was super friendly and was very helpful to me. Terrence was super helpful and showed us all of the features in the car inside and out. He was super knowledgeable and from my experience i would recomend international Honda again More

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Didn't seem to want my business Made an appointment at the dealership to obtain pricing on a new car in comparison to a quote from another dealership. From the moment I arrived, it a Made an appointment at the dealership to obtain pricing on a new car in comparison to a quote from another dealership. From the moment I arrived, it appeared as if they were not interested in my business and advised that they could not match Milwaukee dealership prices. They did provide a price and sure enough it was much higher than the offer I had already been provided. It is a shame as I wanted to do business with my local dealer but I was not prepared to pay an inflated price. I went back to one of Milwaukee's volume dealer and the differential was $1500 lower. More

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Disreputable, poor service, shady Last year in June, I visited International Honda to purchase a new car. Decided to get the CRV. They didn't have the trim package and color I wanted, Last year in June, I visited International Honda to purchase a new car. Decided to get the CRV. They didn't have the trim package and color I wanted, so the service guy tried to sell one in a different color. Insisting it looked nicer than the one I wanted. Then he whined that he'd have to spend time trying to find the one I wanted. Finally, the manager came out and told the salesman they could get me the car. Picked up my car and they had wiped the entire inside with Armor All. Why would you do that? It's a new car. This left greasy marks all over the leather interior and the windows. About 2 weeks into owning the car, I noticed an annoying rattle coming from the dashboard area. I took in to the service department. They couldn't hear anything and suggested I leave it for a week. I did. They still couldn't hear anything. The rattle only happens when it is hot and sunny outside. I'm assuming the plastic expands in the heat and causes the rattle. But they refused to do anything until they heard it. One Saturday, I was in Sheboygan (I live 30 miles away) and the car was rattling quite loudly. I drove to the dealer to have someone listen to it. The service department was closed so a sales person rode with me. He heard the rattle and told me to make an appointment. I did. The service department couldn't hear anything. A few months later, I took my car in for an oil change and to have the tire sensor light turned off. They changed my oil, checked the fluids, and told me I had a nail in the tire and it was in an area that couldn't be repaired. He also told me it was extremely unsafe to drive my car in that condition. I told him to go ahead and change the tire grateful that nothing had happened. He came back to the waiting room to tell me they didn't have the correct tire in stock but they could order it. I asked him how I was going to get home since my car was extremely dangerous do drive in its condition. He took me in the back to show me where the nail was and then told me not to worry. The worst thing that would happen would be the tire would continue to leak air. Huh? He just scared me to death about driving my car and the said he was lying? I took my car to an area garage to have the tire replaced. Not only was the tire 40 dollars cheaper, but the local garage called to ask if it would be ok for them to fill the coolant as it was low. They filled it with no charge. Funny - International Honda service person assured me they had topped off all levels. Another lie. So, let's review: I am making payments on a 32,000 vehicle that has a loud rattle coming from the dashboard. I don't trust the service department at all. I've decided the best thing I can do is to let others know NOT to purchase anything from this place and I am going to trade this CRV in on a new vehicle. It won't be a Honda and it certainly won't be from this dealership. More

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Excellent from start to finish Mike and Terrance were very easy to deal with and responsive to my questions and concerns. They honored their price commitment and took the time to ex Mike and Terrance were very easy to deal with and responsive to my questions and concerns. They honored their price commitment and took the time to explain the details of the vehicle and our transaction. More

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Awesome Very friendly and patient. Took over a week for me to decide whether or not I wanted to lease a new vehicle or stick with my '07 Odyssey. Once the d Very friendly and patient. Took over a week for me to decide whether or not I wanted to lease a new vehicle or stick with my '07 Odyssey. Once the decision was made, things moved very quickly and I drove off (same day) with new vehicle. Definitely put me(customer) first. More

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