Terry Ramey
Terry Ramey at Metro Lexus
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Terry Ramey | Page 2

Master Certified New Car Sales and Leasing

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
249 Reviews

I currently live in lovely, Medina Ohio with my 3 children and pet cat, "Peyton Hillis". I have been in the car industry for 17 years and love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fourth Lexus now. You deserve to be treated special too!

Dealership Experience

9 yrs, 11 mos

Industry Experience

38 yrs, 2 mos

Specialties & Trainings

Certified

5.0

249 Reviews

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249 Reviews of Terry Ramey

March 14, 2024

Dealership Rating
Employee Rating

I had the pleasure of working with Terry Ramey at Metro Lexus! She made the process so easy and never once pressured me into buying anything. She let me take all the time I need as well (buying a car is a More

by Donnatruong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Metro Lexus responded

Donna, it's fantastic to know that Terry provided you with such a positive experience at Metro Lexus. We're glad she could help make the process of buying your new 2024 Lexus easy and comfortable for you! Thanks so much for recommending us!

March 14, 2024

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Employee Rating

The dealership was clean and comfortable Terry was friendly and helpful, knowledgeable and friendly I was able to get exactly what I wanted. More

by Frank_dougherty
Sales Price Transparency
Recommend Dealer
Yes
Mar 15, 2024

Metro Lexus responded

Frank, we're glad to know that Terry and our team at Metro Lexus were able to assist you in finding exactly what you wanted. Thanks for the positive feedback!

March 01, 2024

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Employee Rating

Dealer was great! Everyone friendly and courteous. The finance person took a great deal of time to explain all the options More

by Gradyphelps
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Metro Lexus responded

We're glad to know you had a positive experience with our team at Metro Lexus! It's important to us that all your finance options are clearly explained. Thanks for the great review!

February 28, 2024

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Other dealers should be required to purchase a vehicle from Metro Lexus, incognito. They would then learn how a car buying experience should be. Perfect in every way. More

by kennedyjamesd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Metro Lexus responded

It's delightful to know you had a 5-star car-buying experience at Metro Lexus. We strive for excellence in every interaction and we appreciate your high praise. Enjoy the ride!

February 07, 2024

Dealership Rating
Employee Rating

Metro Lexus is one of the best dealership I’ve ever dealt with. On entering the dealership you are greeted with a friendly receptionist. Terry our sales person was exceptional. Our car was prepared and re More

by Chester_davidson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo

Feb 07, 2024

Metro Lexus responded

Chester, we're delighted to know that your experience with Terry and the rest of our team at Metro Lexus was memorable. We strive for exceptional service from start to finish! Thanks for sharing this positive feedback.

January 21, 2024

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Employee Rating

They were a pleasure to work with. Welcoming atmosphere and very helpful. No haggle pricing and not pushy. More

by ap543
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Metro Lexus responded

We're delighted to know you had a positive experience with us at Metro Lexus. Our team always aims for a welcoming atmosphere and hassle-free pricing. Thanks for the review!

January 13, 2024

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Employee Rating

Great people to work with. They go the extra mile to satisfy their customers and I haven’t been disappointed with the service department. Terry is a pleasure to deal with and More

by Dogbreath25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 15, 2024

Metro Lexus responded

We're delighted to know you've had such a positive experience with Terry and our service department at Metro Lexus. We strive for customer satisfaction, so it's great to see that reflected in your review!

December 26, 2023

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Employee Rating

The dealership is conveniently located. Terry was very friendly and responded quickly to our inquiries. Pricing was fair. More

by Valbandzak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Dec 27, 2023

Metro Lexus responded

We're glad to know you found our location convenient and the service from Terry helpful. Thanks for choosing Metro Lexus. We appreciate your positive feedback!

December 26, 2023

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Employee Rating

Terry took awesome care of us! !!! She and her team were very responsive to all of our needs. She is very professional and handled all the details with absolute precision. We wi More

by Mcolowu3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Metro Lexus responded

We're so glad to know that Terry and the team at Metro Lexus provided you with such a positive experience! We appreciate your recommendation, and we'll be here for any future needs. Safe travels in your new vehicle!

December 18, 2023

Dealership Rating
Employee Rating

It was such a great experience to be a part of Lexus. Thank you for the service. More

by Pratistha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Metro Lexus responded

The team at Metro Lexus loves seeing great reviews! Thank you, Pratistha!

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