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Tessa Hettesheimer
Tessa Hettesheimer at Audi Wyoming Valley

Tessa Hettesheimer

Service Business Development Representative

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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2 Reviews

Dealership Experience

1 yr, 3 mos

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2 Reviews

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2 Reviews of Tessa Hettesheimer

May 15, 2025

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Employee Rating

Everyone was extremely helpful and kind. The car was fixed and it was perfect. It was an excellent experience. More

by PALMERMARQUART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

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April 05, 2025

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Employee Rating

Service work takes usually longer than they tell you. An hour and a half job took nearly 3 hours. More

by ARCHANGEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Peyton Grilli

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Apr 26, 2025

Audi Wyoming Valley responded

Thank you for sharing your feedback. We sincerely apologize for the delay you experienced with your service appointment. We understand how frustrating it can be when the time doesn’t align with expectations. Please know we’re constantly working to improve our processes, and your comments help us do that. If you’d like to discuss this further or have any concerns, don’t hesitate to reach out to us. We value your time and will work to ensure a more timely experience in the future.

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