Thad Heuser | Page 3
Service Manager
Allen Samuels CDJR of Oxford
2201 East University Ave.
Oxford, MS 38655
32 Reviews
Write a Review32 Reviews of Thad Heuser
January 19, 2024
The wait was long but I was very satisfied with the work, price and condition of the vehicle when it was returned. price and condition of the vehicle when it was returned. More
Other Employees Tagged: Taylor Keith , I didn't interact with either of those people, I worked with a young man and he was excellent
January 08, 2024
Excellent service took care of my vehicle in a timely matter. The service advisor was great. matter. The service advisor was great. More
Other Employees Tagged: Taylor Keith
January 06, 2024
The service department personnel are all polite, knowledgeable, and efficient. They get done on time. knowledgeable, and efficient. They get done on time. More
Other Employees Tagged: Taylor Keith
January 05, 2024
I called for many months to get my a/c fixed. After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that could be done. I'd have to wait until the weather warmed back up. I asked to speak with a manager. The manager was rude and told me that they basically lied to me when I purchased my extended warranty. She proceeded to explain how things were going to work; I was going to get my car back the following day and I could call when my a/c wasn't working again. A couple of days later, I received a text that they were replacing my a/c converter. That's all I was told and all I know. I won't be purchasing another vehicle or extended warranty there again. I am very disappointed after purchasing two new vehicles from this branch. I was hoping that might secure a little loyalty or at least decent treatment. More
Other Employees Tagged: Jessica
January 01, 2024
Great service took care of my vechile in a timely matter service advisor was great service advisor was great More
Other Employees Tagged: Taylor Keith
December 21, 2023
Took a while due to parts not available which was not their fault, but overall good service. their fault, but overall good service. More
Other Employees Tagged: Taylor Keith
December 15, 2023
Went in to get an oil change. Dealer incorrectly installed oil filter, had a leak, and after their work to fix that, my ABS light turned on saying my ABS was out. For a mere $1,00 Dealer incorrectly installed oil filter, had a leak, and after their work to fix that, my ABS light turned on saying my ABS was out. For a mere $1,000, they’d fix it for me. No thanks. Go anywhere but here. More
Other Employees Tagged: Taylor Keith