Theresa Karas
Theresa Karas at Honolulu Buick GMC
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Theresa Karas | Page 20

Finance Manager

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.7
218 Reviews
4.7

218 Reviews

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218 Reviews of Theresa Karas

April 28, 2021

Dealership Rating
Employee Rating

I'm 73 years old and never purchased a vehicle without physically seeing it. Jon Palting sent me photos and explained the vehicle in detail. Jon also pulled a rabbit out of his hat to get our vehicle shi More

by TED24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Palting, Justen the GM 5 Starts

Apr 29, 2021

Honolulu Buick GMC responded

Thank you so much, Ted, for choosing Honolulu Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 28, 2021

Dealership Rating
Employee Rating

From start to finish my car buying experience at Honolulu GMC was nothing but positive. Everyone that I worked with was very helpful. The sales team specifically, Jon, answered all of my questions, was not e More

by SUNNITA.JENSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Jon Palting

Apr 28, 2021

Honolulu Buick GMC responded

Sunnita, It's great to hear that Jon was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 26, 2021

Dealership Rating
Employee Rating

Will never do business with this dealership again. Took them 2 months to fix a truck I bought from them. Plates were registered as stolen and I got pulled over in the truck for it. Total lack of communicat More

by BRENTRWOODARD
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Jeff Lee, Jeff Huang , Matt Marks, Sean Peros, Jeff Chillcoat

May 13, 2021

Honolulu Buick GMC responded

Brent, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 26, 2021

Dealership Rating
Employee Rating

Jon P. and the financing team was very patient and professional. I'll recommend anyone to shop at Honolulu Buick GMC! Great Job throughout the purchasing process. More

by TRICOMTECHNOLOGIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Amadeo, Jon Palting

Apr 27, 2021

Honolulu Buick GMC responded

It's fantastic to hear that Jon and the rest of our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 23, 2021

Dealership Rating

Jeffrey did a great job keeping me informed about service on my new car. He bent over backwards to make sure I was happy and worked with my schedule. More

by jeff-moore
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

Apr 25, 2021

Honolulu Buick GMC responded

Thank you for the kind words for Jeff in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 15, 2021

Dealership Rating
Employee Rating

The whole staff at GMC Honolulu, that I dealt with, was very friendly, accommodating and just had great personal skills. The experience was one of my best car buying experiences. More

by SPE05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jenn Turner , Shelly Mogote, Brian Wong

Apr 15, 2021

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Congratulations on your new vehicle! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 13, 2021

Dealership Rating
Employee Rating

Sean was the greatest seals rep. We had he was very understanding an listen to what we needed for our family Coming back here ALWAYS ! & Theresa she is the sweetest Lady ever Good talking stories with More

by DESTINY.IRVINEHALAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Sean Peros

Apr 13, 2021

Honolulu Buick GMC responded

Destiny, Thank you so much for your wonderful review! We are thrilled that Sean had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 10, 2021

Dealership Rating

Very happy with our new car. Brian and Shelley were helpful. Shelley made more personal connection by offering to reach out to her if I needed help with GMC App. She gave me her direct line. More

by MTOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shelly Mogote

Apr 11, 2021

Honolulu Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brian, Shelly and our team here at Honolulu Buick GMC are glad to have you as a customer. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 06, 2021

Dealership Rating
Employee Rating

As soon as I arrived Nick Nakama assisted me right away and was very friendly and knowledgeable. Nick and his manager found the truck that I was looking for and assured that I could get it the same day. More

by KAIPOGILTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Lee , Nick Nakama

Apr 06, 2021

Honolulu Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC and congratulations on your new truck! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 01, 2021

Dealership Rating
Employee Rating

Everyone was very nice. Easy shopping experience! Sasha was excellent and would purchase again! Shipping to neighbor island was smooth and easy! Definitely recommend this dealership! More

by de1ias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sasha Mansaw

Apr 02, 2021

Honolulu Buick GMC responded

Congratulations on your new purchase! Here at Honolulu Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience with Sasha. We appreciate your awesome review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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