Theresa Karas | Page 3

The sale was good. Paperwork was fast. Akira was very helpful and quick with the sale. Theresa worked with me on the financing paperwork and was great! Had to wait mu Paperwork was fast. Akira was very helpful and quick with the sale. Theresa worked with me on the financing paperwork and was great! Had to wait much longer than expected to recieve the vehicle with little to no communication from Akira. But in the end I am satisfied. More

by KAMAGUNDERSON Verified Customer Verified Customer

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This staff is very family friendly and knowledgable and you feel no pressure from them at all. The process was stress free and efficient. Justen and his crew are top notch! you feel no pressure from them at all. The process was stress free and efficient. Justen and his crew are top notch! More

by 47CSTUNTS Verified Customer Verified Customer

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It was very exciting and enjoyable It was very exciting and enjoyable everyone was very helpful and friendly over all a very great experience and enjoyable everyone was very helpful and friendly over all a very great experience More

by ALEXANDERMCCARTHY136 Verified Customer Verified Customer

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Sasha was very professional, easy to work with. Not pushy and completed the vehicle purchase process very quickly. Not pushy and completed the vehicle purchase process very quickly. More

by JOE Verified Customer Verified Customer

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Andrew Morey was exceptional! He really worked hard to get me into a car that I would LOVE. He was thorough and walked through everything step-by-step. He really made this a very He really worked hard to get me into a car that I would LOVE. He was thorough and walked through everything step-by-step. He really made this a very enjoyable experience. I am going to recommend him to everyone including my own company. Theresa Karas was also as helpful and provided great recommendations, she was terrific! More

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The sales woman was Attentive. The manager Kalai assisted us when his sales team was busy at the moment which was very nice as we didn’t want to spend our entire time waiting. He e The manager Kalai assisted us when his sales team was busy at the moment which was very nice as we didn’t want to spend our entire time waiting. He explained their new process about sales. Everything was straight forward, no back and forth dealing, which created a smooth process, overall a wonderful experience More

by OAHU.CLADAO Verified Customer Verified Customer

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Great service and communication. The buying process was seamless and very easy. The GM Justen gave timely updates on the arrival of our vehicle and was eager help answer questions. S The buying process was seamless and very easy. The GM Justen gave timely updates on the arrival of our vehicle and was eager help answer questions. Sean emailed documents so everything was prepared and ready when we came into the dealership. More

by SHEM Verified Customer Verified Customer

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Dinos communication was outstanding. Got my car in and out quickly. Will be bringing my other cars there as well. Got my car in and out quickly. Will be bringing my other cars there as well. More

by JSSTEELERS Verified Customer Verified Customer

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I was told by a friend that he hadn’t heard any good things about this dealership but I was pleasantly surprised. All went very smoothly without any drama. I highly recommend this dealership! things about this dealership but I was pleasantly surprised. All went very smoothly without any drama. I highly recommend this dealership! More

by JIMPDFHAWAII Verified Customer Verified Customer

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So disappointed in buying from a dealer that was zero help. As soon as I paid they said good bye and never helped or responded. I immediately called and texted salesperson that I could not open my glove help. As soon as I paid they said good bye and never helped or responded. I immediately called and texted salesperson that I could not open my glove compartment and over a week no response. Additionally I needed to rename my Tesla in order to get access to all features. No call or response from sales rep! I have not driven my car since buying because it does not recognize me and continues to be called a loaner. Im working with Tesla to resolve this issue but you would think the dealer who sold you the car would help some. Additionally I paid full asking price requesting a 220 charger. The slimy salesperson said it’s in the box unopened and brand new. I trusted him and it is only a 16A (110) charger. 😣 Can you believe I put a deposit down and awaited for my new tires as agreed upon upon purchase. The day of pick up, tires were not there and the salesperson had the nerve to tell me he wanted the full payment w/o my new tires. I refused and said I’ll pay when Honolulu Buick puts on the new tires as agreed upon. Then salesman said then they can sell the car from under me even though I put a hefty deposit down. I said “WHAT?!!” I told him, I’m willing to pick up the car if car was ready as agreed upon, which it was not! He backed off and told me he will call me when it is ready. So disappointed!! More

by JSANEHIRA Verified Customer Verified Customer

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