Theresa Moss

I’ve bought two vehicles from Bill now, he’s the man. Go talk to him. Go talk to him. More

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I had an amazing experience with Heritage Ford. I live out of state and had been checking many dealerships near me for a specific car, but I finally found the perfect one online at Heritage. From t I live out of state and had been checking many dealerships near me for a specific car, but I finally found the perfect one online at Heritage. From the start, our salesperson Noah was outstanding—he was attentive, patient, and answered all of my questions without ever making me feel like I was asking too much. He was responsive and genuinely helpful throughout the process. I also had the pleasure of working with Theresa in financing, who was so kind and made everything simple and stress-free. Thanks to both of them, I now have my dream car at an affordable price and couldn’t be happier with the overall experience. I highly recommend Heritage Ford if you’re looking for great service and a dealership that truly cares about their customers. More

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I cannot say enough positive things about my experience at Heritage Ford. I was able to make an appointment and get right in the next day to meet with Nathan. He had the vehicle I was interested in ready f at Heritage Ford. I was able to make an appointment and get right in the next day to meet with Nathan. He had the vehicle I was interested in ready for the test drive and was extremely understanding to my lack of knowledge on newer vehicles as someone who had owned their current vehicle for nearly 10 years. I was also trading in a vehicle which I thought would complicate the process, but they were able to “appraise” the vehicle and give me a fair trade-in price within a half hour. The dreaded financing process came next- with their great rebates, flexible lease terms and my fair trade-in value, I didn’t see any need to negotiate. They drew up the paper work and then I was able to sit with one of the finance managers, Theresa, to sign the paperwork they had drafted. Theresa went over the paperwork in terms the average person can understand and she was very knowledgeable about all of the extra options available for the lease without at all trying to push those products. From the moment I walked in the door to the moment I walked out, I was there for a total of 3 hours, which to me, seemed like record time and something I valued. Both Nathan and Theresa were straight to the point and genuinely cared about the customer experience. I had financed two seperate vehicles at another dealership prior to ending up at Ford for this new vehicle and I will not be going anywhere else any time soon! More

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It was a pleasant and easy experience, I don't feel I was oversold by Bill or Theresa. Everyone was very helpful! oversold by Bill or Theresa. Everyone was very helpful! More

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Had a good experience with the dealership. The salesman JD was great. He took his time with us and then showed us everything about the truck that we bought The salesman JD was great. He took his time with us and then showed us everything about the truck that we bought More

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Ordered- purchased a 25 Bronco. It was easy and professionally done. Great team to do business with. It was easy and professionally done. Great team to do business with. More

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Bill LaBonte was very knowledgeable and professional . He did a great job ! Every detail was covered and l was very satisfied with the whole Heritage Ford experience. He did a great job ! Every detail was covered and l was very satisfied with the whole Heritage Ford experience. More

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Let me preface this review by saying I have been in the Chittenden County market for 30 years and have had some very poor experiences at dealerships. As such, I came into this transaction with "defenses up Chittenden County market for 30 years and have had some very poor experiences at dealerships. As such, I came into this transaction with "defenses up" on the process. I couldn't have been more wrong about Heritage Ford! Both the Sales Rep (Ryan Fish) and the Finance Manager (Theresa Moss) were an absolute pleasure to work with and operated with MY best interests in mind, which was a pleasant and unexpected surprise. The level of knowledge, professionalism and customer service was top notch and both Ryan and Theresa were everything I could have wanted in sales/finance consultants. On my next vehicle purchase I will START by reaching out to these two professionals for their support and service. To the Management of Heritage: It would be in your best interests to keep these two employees happy, as they are stellar representatives and add great strength to the Heritage Brand! More

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I have bought my last three vehicles from Heritage Ford. The Customer Service is wonderful. I worked with Ryan Fish and Theresa Moss this last one. Of course Zack Roberts is a wonderful and kind to work wi The Customer Service is wonderful. I worked with Ryan Fish and Theresa Moss this last one. Of course Zack Roberts is a wonderful and kind to work with. I feel comfortable doing business with Heritage More

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Ryan made the buying process very fast and easy. He was able to answer every question I had. He was able to answer every question I had. More

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