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Theresa Moss
353 Reviews
As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!
Read moreDealership Experience
4 yrs, 9 mos
Industry Experience
27 yrs, 11 mos
353 Reviews
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353 Reviews of Theresa Moss
July 11, 2025
Had a good experience with the dealership. The salesman JD was great. He took his time with us and then showed us everything about the truck that we bought The salesman JD was great. He took his time with us and then showed us everything about the truck that we bought More
by Truck
Other Employees Tagged: JD Herlihy
July 10, 2025
Ordered- purchased a 25 Bronco. It was easy and professionally done. Great team to do business with. It was easy and professionally done. Great team to do business with. More
by KF
Other Employees Tagged: Charlie Moriarty
July 09, 2025
Bill LaBonte was very knowledgeable and professional . He did a great job ! Every detail was covered and l was very satisfied with the whole Heritage Ford experience. He did a great job ! Every detail was covered and l was very satisfied with the whole Heritage Ford experience. More
by mike.damore49
Other Employees Tagged: Bill LaBonte
July 09, 2025
Let me preface this review by saying I have been in the Chittenden County market for 30 years and have had some very poor experiences at dealerships. As such, I came into this transaction with "defenses up Chittenden County market for 30 years and have had some very poor experiences at dealerships. As such, I came into this transaction with "defenses up" on the process. I couldn't have been more wrong about Heritage Ford! Both the Sales Rep (Ryan Fish) and the Finance Manager (Theresa Moss) were an absolute pleasure to work with and operated with MY best interests in mind, which was a pleasant and unexpected surprise. The level of knowledge, professionalism and customer service was top notch and both Ryan and Theresa were everything I could have wanted in sales/finance consultants. On my next vehicle purchase I will START by reaching out to these two professionals for their support and service. To the Management of Heritage: It would be in your best interests to keep these two employees happy, as they are stellar representatives and add great strength to the Heritage Brand! More
by Jim G
Other Employees Tagged: Ryan Fish
July 08, 2025
I have bought my last three vehicles from Heritage Ford. The Customer Service is wonderful. I worked with Ryan Fish and Theresa Moss this last one. Of course Zack Roberts is a wonderful and kind to work wi The Customer Service is wonderful. I worked with Ryan Fish and Theresa Moss this last one. Of course Zack Roberts is a wonderful and kind to work with. I feel comfortable doing business with Heritage More
by p.a.gregoire-65
Other Employees Tagged: Zack Roberts, Ryan Fish
July 01, 2025
I am very pleased with the professionalism of this dealership. They helped me every step of the way to buy the truck of my dreams. dealership. They helped me every step of the way to buy the truck of my dreams. More
by richardcorbosiero
Other Employees Tagged: Bill LaBonte
June 30, 2025
The salesman (Olin Brown) and the financial staff (Theresa Moss) were both excellent. Olin provided information in a friendly way that very straightforward and clear. Theresa was exceptional in how (Theresa Moss) were both excellent. Olin provided information in a friendly way that very straightforward and clear. Theresa was exceptional in how she guided us through the details of the process. She provided unbiased advice on when and what to do to maximize our ownership experience. Both Olin and Theresa came across as nice, honest, trustworthy individuals. This has not always been my experience with buying a car. More
by hiram.brownell
Other Employees Tagged: Olin Brown
June 27, 2025
My truck buying experience was outstanding, smooth and I would recommend Ryan to anyone anytime. With this being my first big purchase I had a lot of questions and heritage Ford was there to answer them all would recommend Ryan to anyone anytime. With this being my first big purchase I had a lot of questions and heritage Ford was there to answer them all. I do not and will not regret buying my truck from Ryan at Heritage Ford More
by jonathan2020carter
Other Employees Tagged: Ryan Fish
June 23, 2025
Everyone from sales to F and I staff and service writer and technicians are professionals. I’ve purchase 4 vehicles from them and have no reason to go anywhere else and technicians are professionals. I’ve purchase 4 vehicles from them and have no reason to go anywhere else More
by jimc347
Other Employees Tagged: Jake Dwinell, Dana Lawrence, Anna Boland , Zach
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