Thomas Broussard

Candace was very helpful and professional. Our experience with Hampton was by far better than any other dealerships we have visited in the last 3 months of looking for the right vehicle. Our experience with Hampton was by far better than any other dealerships we have visited in the last 3 months of looking for the right vehicle. More

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Chai was absolutely wonderful during the process of purchasing a new vehicle. He is very patient, tentative, and kind. Any questions/concerns I had were answered in a timely ,respectful manner. Chai wa purchasing a new vehicle. He is very patient, tentative, and kind. Any questions/concerns I had were answered in a timely ,respectful manner. Chai was always a single call away if needed. I purchased a 2022 Camry XSE in Windchill Pearl White. I’ve had my Camry for 6 months now and absolutely adore it. The best choice I made was to buy from Hampton. I 100% would recommend to anyone looking for a new vehicle. Super big thank you to Chai! More

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Sonia did a great job. The set up on the desk was easy to read, especially when you are older adults, like we are. Answered all questions effectively. You’ll seem to hav The set up on the desk was easy to read, especially when you are older adults, like we are. Answered all questions effectively. You’ll seem to have a good working team from sales to final deal. I’ve been with Toyota for many years and will continue to trust them. More

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I was helped by Ms. Ladet in a timely manner and couldn’t ask for better service from the people that work there. Ladet in a timely manner and couldn’t ask for better service from the people that work there. More

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On June 30, 2022, I purchased a vehicle from Hampton Toyota. When I initially contacted Hampton about purchasing a vehicle, they were very responsive. Blake Hebert, the salesman, was professional and fr Toyota. When I initially contacted Hampton about purchasing a vehicle, they were very responsive. Blake Hebert, the salesman, was professional and friendly. After they got my signature on the paperwork, they refused to talk to me or return my calls when I had questions and needed help. Blake being a salesman unfortunately cannot help with the issues I am having. When I ask to speak to a manager, they say they do not have one. After having my car for two weeks, I got caught in a rainstorm and rain started pouring into the car from the windshield. When speaking to someone in the service department about it, I simply got this response “Well you bought a used car”. They make you sign all this paperwork that protects them, but what protects me from issues like this that they do not disclose to you when purchasing the vehicle. I do not believe that with all the rain we were getting while this car sat on their lot that they did not notice wet carpet and the mat filling up with water because this is what I experienced that first day I got caught in the rain. I cannot believe that Hampton Toyota would treat a customer, who just spent thousands of dollars at their business, like this. Now I cannot take my car out in the rain which we have been getting a lot of lately. Just imagine being at work and having to find an awning to move your car under or having to leave work early because the inside of your car is getting wet or your husband having to come swap out the car for the truck. It has been very frustrating and on top of that no one at Hampton will talk to us about this. I believe they changed the windshield because our salesman commented that they will change windshields when there is a crack in them. The windshield looks brand new. The Carfax did not show that the previous owners changed the windshield, but I know it was changed from talking to someone at Louisiana Auto Collision who told us that it is not a factory windshield. Hampton Toyota does not care about their customers once they get your signature. They just want your money. Don’t try to go over there to handle an issue either because they will call the police on you. This happened to us after only being there about five minutes and trying to resolve an issue with them that stemmed again from them refusing to talk to us over the phone. Voices were raised on both sides, so we asked to speak in a private room, but they refused to even talk about the issues. All I want is for Hampton Toyota to fix the issue with the windshield that was not done right by them to begin with or pay to have it fixed. More

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So very helpful to us when we purchase our vehicle! They made the purchase so easy. They made the purchase so easy. More

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Hampton Toyota’s staff were all very welcoming and attentive. They had a large inventory of cars to select from in varying price ranges. Very pleased with our overall experience. attentive. They had a large inventory of cars to select from in varying price ranges. Very pleased with our overall experience. More

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Dealership has a wonderful sales force, friendly, patient. And never pushy with this 70 year old man. Management were pretty accommodating but tried to raise the price $500 on a used car I bought wit patient. And never pushy with this 70 year old man. Management were pretty accommodating but tried to raise the price $500 on a used car I bought with a peeling paint problem because I bought, cancelled, and then decided to buy the car anyway. Salesman, Mr Chance, intervened and made the sale work, however they promised some good patchwork on one peeling spot on the roof of the car, but I was not happy with the way it looked when with done. They didn’t care and offered no restitution. Buyer beware! They will stretch what they will do after the sale to get your business. More

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Chance was the best car salesman I have ever dealt with. He was very professional, was very honest, and made buying our family a joyful experience. He will be our car salesman for the years to come. I mean He was very professional, was very honest, and made buying our family a joyful experience. He will be our car salesman for the years to come. I mean he stayed well past closing time to make sure all was settled, on a Wednesday! You can’t get better than that. From the moment we walked into Hampton we knew it was going to be like family. You are well taken care of, and everyone is walking around with a smile on their face! Who wouldn’t want to be a part of that. Thank you again Chance and Hampton Toyota for making us the happiest customers EVER!!! More

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Ryan was very laid back and did not pressure us. He was able to get us an INCREDIBLE deal on our son’s car. This is the reason we continue to be returning customers! He was able to get us an INCREDIBLE deal on our son’s car. This is the reason we continue to be returning customers! More

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