Thomas Cole
Thomas Cole at NYE Toyota
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Thomas Cole | Page 2

Toyota Sales

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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5.0
34 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

5.0

34 Reviews

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34 Reviews of Thomas Cole

April 12, 2024

Dealership Rating
Employee Rating

Im very happy with the sales team including financial assistance. They went out of their way to be helpful. Mike did a stellar job stepping up and closing on my new car. More

by keeger5032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Quercia

Apr 12, 2024

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 08, 2024

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Employee Rating

Courtney Hina was the service advisor for this visit. I had both my car and my wife's car in for maintenance on the same day. She was very helpful and communicative. She even had my wife's car washed More

by jmaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford , Courtney Hina, CJ Bauer, Lisa Brown

Apr 09, 2024

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2024

Dealership Rating
Employee Rating

Tom was amazing very easily to deal with. It wasn’t all about business. We actually talked and had a lot in common. Car places need more people like Tom. Would definitely buy from again. More

by jpatg4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2024

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Employee Rating

Tom Cole, salesman, was knowledgeable, friendly and had our interests as his number 1 priority. More

by vadoty17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sabrina

Apr 04, 2024

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 22, 2024

Dealership Rating
Employee Rating

Tom Cole was great to work with. Responsive, professional, reliable. Sabina in the finance department also did an excellent job. More

by MILLERMICHAELM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 18, 2024

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Employee Rating

Tom made the process seamless! I was delighted that the entire team recognized the value of a repeat customer. No haggling, just offered a fair deal!!! Although he had to spend More

by mgolden01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 09, 2024

Dealership Rating
Employee Rating

Thanks for fitting me in and getting my truck repair done and back on road in short notice! More

by rmrauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 29, 2024

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Employee Rating

We couldn't be happier with how the service department took care off us. From start to end ( which went very quickly) they kept me updated, let me know that it could go under insurance, and C.j. all aro More

by heidi.layton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cj from service

February 16, 2024

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Jeff Gifford and Tom Cole were so easy to work with. They were friendly and honest. I didn’t feel pressured at all! This is my second vehicle with Nye and definitely not my last More

by bmtall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford , Sabrina in finance

Feb 20, 2024

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

Dealership Rating
Employee Rating

Tom helped me through the whole process and gave me a comprehensive tour of the car when I came to pick it up. Highly recommended dealer and salesman! More

by dritzjay
Recommend Dealer
Yes
Feb 13, 2024

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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