Thomas Horton | Page 3
Service Advisor
Garber Randall Buick GMC
5375 Thomas Road
Canandaigua , NY 14424
38 Reviews
Write a Review38 Reviews of Thomas Horton
January 18, 2024
They are genuinely concerned about their patrons and their cars and try to provide the best service possible their cars and try to provide the best service possible More
Other Employees Tagged: Alexandra Farnsworth, Sean Carroll, Kirk Strickland, Michael Penna, Benjamin Tomion , Dimitri Axelrod
January 13, 2024
Always accommodating and helpful. I really appreciate the waiting area and when waiting for service - the job is almost always done in the timeframe quoted. I really appreciate the waiting area and when waiting for service - the job is almost always done in the timeframe quoted. More
December 30, 2023
Great people always doing great work. Very knowledgeable, getting the work done right the first time. Very knowledgeable, getting the work done right the first time. More
Other Employees Tagged: Michael Penna
December 29, 2023
Poor customer service, as a Cadillac customer for 10 plus years we have never experienced the poor level of service as we have with the purchase and maintenance of this vehicle. Not the way Randall ran plus years we have never experienced the poor level of service as we have with the purchase and maintenance of this vehicle. Not the way Randall ran things! Very disappointing! More
Other Employees Tagged: Mathew Thomas, Dmitiry Akselrod
December 27, 2023
Zero hassles, in and out in no time. They did a great job. I usually don’t have a dealership do service on my vehicles because the price is too high, but I was impressed and will keep They did a great job. I usually don’t have a dealership do service on my vehicles because the price is too high, but I was impressed and will keep using them. More
December 23, 2023
Tom was a pleasure to work with. He was able to get me in quickly, identify the issue and keep me informed on the progress. The problem was resolved in the time estimated. He was able to get me in quickly, identify the issue and keep me informed on the progress. The problem was resolved in the time estimated. More
Other Employees Tagged: Michael Penna
December 23, 2023
Great service, attention to detail. Courteous representatives. Would recommend to others. Have always been satisfied with service. Courteous representatives. Would recommend to others. Have always been satisfied with service. More
Other Employees Tagged: Dave Gordon, Kirk Strickland
December 17, 2023
Good experience He made me feel welcome Great personality and knew what he was doing Treated me like he knew me personality and knew what he was doing Treated me like he knew me More
Other Employees Tagged: Alexandra Farnsworth, Sean Carroll, Benjamin Tomion