Thomas Hyman | Page 3
Owner
Hyman Bros. Infiniti of Richmond
11840 Midlothian Turnpike
Midlothian, VA 23113
43 Reviews
Write a Review43 Reviews of Thomas Hyman
February 26, 2014
This is the 2nd vehicle I have purchased from Hyman Bros. They have the highest quality and best selection of used vehicles in town and their staff makes sure it is the most pleasant car buying experience yo They have the highest quality and best selection of used vehicles in town and their staff makes sure it is the most pleasant car buying experience you will ever have from your initial visit to the day of the purchase. More
Other Employees Tagged: Joe Taylor , Cecil Hurton Robert Goodman
June 15, 2013
Wonderful experience. Frank, Bill and Thomas went above and beyond to make sure my experience was top notch. My husband and I have purchased numerous vehicles from Hyman Bros. an I can guarantee we will co and beyond to make sure my experience was top notch. My husband and I have purchased numerous vehicles from Hyman Bros. an I can guarantee we will continue to! More
May 24, 2013
I just recently purchased A 2007 GMC Acadia from Hyman bro .Were they treat all their cars as if they were right off the showroom floor. The 2hr drive was well worth it.My wife and I are very happy with bro .Were they treat all their cars as if they were right off the showroom floor. The 2hr drive was well worth it.My wife and I are very happy with our car. Thank you More
Other Employees Tagged: Sterling Johnson
March 16, 2013
The cleanliness of the used automobile was superior to other dealerships. The salesmen were very friendly and knowledgeable about the car and made the experience very pleasant. I will definitely check H other dealerships. The salesmen were very friendly and knowledgeable about the car and made the experience very pleasant. I will definitely check Hyman Bros when purchasing any car in the future. More
Other Employees Tagged: Joe Taylor
March 09, 2013
When to seek a truck and they went out of their way to make the experience a memorable one. They found it based on wants and let me know asap. The sales personnel and the financial staff couldn't have make the experience a memorable one. They found it based on wants and let me know asap. The sales personnel and the financial staff couldn't have been better. Would highly recommend Hyman for being helpful, straight forward and easy to work with. More
Other Employees Tagged: Joe Taylor , Bill Thomas
February 11, 2013
Joe, Thomas and Bill were a pleasure to work with. Their no haggle processes make the daunting car buying experience painless! Would buy from them again and will refer to any of my friends and family. no haggle processes make the daunting car buying experience painless! Would buy from them again and will refer to any of my friends and family. More
Other Employees Tagged: Joe Taylor
February 05, 2013
Good overall experience. We bought a 2007 Chevrolet Tahoe . Very helpful and accommodating with our needs. Dealership buffed and painted side bumper where paint was chipping- very pleased. Sales associate ve . Very helpful and accommodating with our needs. Dealership buffed and painted side bumper where paint was chipping- very pleased. Sales associate very nice and helpful. More
Other Employees Tagged: Joe Taylor , Joe Taylor , bill Thomas , Thomas hyman
January 09, 2013
I purchased a 2011 Audi S4 from this dealership. My experience with Hyman Bros. proceeded very nicely from my first contact with Stuart Beach. He was very helpful, seemed to listen rather than impose experience with Hyman Bros. proceeded very nicely from my first contact with Stuart Beach. He was very helpful, seemed to listen rather than impose his questions on me and provided what proved to be accurate information about the car. I took an extended test drive which included a run down my favorite performance car run. Stuart was a trooper down that stretch as I put the car through some extra-normal driving maneuvers. Since they sell all varieties of cars, he was not as well versed about Audi as an Audi dealership salesperson might be, but he was pretty close. They gave me very competitive pricing for the two cars I traded which ultimately influenced me to buy their car over a lower priced 2011 Audi S4 at another dealer that had a few features I actually liked a better. Once we settled the financials, Stuart moved very quickly to get me and my car on the road. This is where things kind of fell apart for the entire dealership. Stuart passed me off to their financial and DMV paperwork staff (Frank) and said that he was going to get gas in my new car. Forty minutes later I still had not even been spoken to by anyone in the financial area so I went looking for Frank. While I could not find Frank, the one employee I did find (name not known) was less than helpful, to put it mildly. So I went back to the lounge and a few minutes later Frank appeared and said that he was ready to help me. Frank was well prepared and I was out of his office in about 10 minutes. So, now it had been just under an hour since I had seen Stuart and my new car. But they were both nowhere to be found. Calls to several people (including Thomas Hyman) failed to unearth Stuart or my car. Finally, about 10 minutes after leaving Frank's office, Thomas Hyman located the car and brought it around to the door. It had not even been gassed up at that point so he went off to get the gas and about 10 minutes after that another employee returned with the car. It was quite the buzz kill to go through this last hour or so of being ignored. I certainly would have liked to feel more excited about my new car when I finally got into it. From all this lack of attention to detail, I had gotten the distinct impression that, once they had my money, they could care less about their customers. To his credit, however, Stuart called me about an hour after I left apologizing and explaining that he had been called off to help another customer and that the completion of my sale had slipped through the cracks. He handled it right and I have no ill will toward the dealership or any employee because of what happened. I am very pleased with the deal and the car. I would just caution you not to expect much if they are busy when you go in there. More
Other Employees Tagged: Stuart Beach , Charles Mattax
November 13, 2012
I did all my research befire going the dealer so I test drove the vehicle on Saturday and bought the car on Monday. Sterling was very nice and very attentive, his customer service was outstanding along wi drove the vehicle on Saturday and bought the car on Monday. Sterling was very nice and very attentive, his customer service was outstanding along with the other Hyman team members. It was not stressful with no pressure. The best part of all was the affordability that Bill, Finance Manager, work very hard to find the best interest rate for me. He was very nice, caring and worked out everything I needed for financing. I am happy to say that this BMW purchase at Hyman Brothers was and nice and pleasant purchase and experience. Thanks to Sterling, Bill and the Hyman Brothers team!!!! More
Other Employees Tagged: STERLING AND BILL
October 04, 2012
Jerry Cunningham Our experience of buying a car from Jerry Cunningham Our experience of buying a car from Jerry was very positive; it was so much more than simply purchasing a vehicle. He was very prof Jerry Cunningham Our experience of buying a car from Jerry was very positive; it was so much more than simply purchasing a vehicle. He was very professional and knowledgeable about cars. He cared about our needs and wants and we never felt any sales pressure. It was stressful enough with being in an accident but we needed to buy a car too. From beginning to end, he guided us through a process that would otherwise be overwhelming. Scotty Thomas and Rich Gregory Scotty and Rich were helpful in making the purchase of our car easier. They worked as a team with Jerry when handling the paperwork associated with the sale. Bill Thomas Bill was a professional and easy to work with then handling the finance-side of the purchase. He explained the numerous options such as data dots, ding guard, gap insurance, warranties, etc. Gaining finance was a quick process and he made it pleasant. More
Other Employees Tagged: Jerry Cunningham, Scotty Thomas, Rich Gregory, Bill Thomas