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Thurston Madison
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76 Reviews
76 Reviews
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76 Reviews of Thurston Madison
February 10, 2020
Nothing they said was true I have been in the car business for 20 years, I was a GM for the largest used car retailers in the US for 15 years and this was the worst car buying e I have been in the car business for 20 years, I was a GM for the largest used car retailers in the US for 15 years and this was the worst car buying experience I have ever witnessed. They had the vehicle I wanted so I agreed to buy it. I negotiated a few cosmetic repairs into the deal. I worked with Chuck Tolar the GSM and Thurston Madison the sales associate. Chuck made all kinds of promises to sell the vehicle then refused to stand behind anything he said. I was lied to ignored and spoken to in ways that no customer should be spoken to. I tried to talk to Chris Cooper the GM but he was no help. The total of the repairs was less than $400 but they would rather lose a customer and hurt their reputation than to stand behind the promises they made. Stay away from this dealership. Even if you have things in writing, Chuck will not honor his commitments. Chucks attitude and statement was take me to court. More
by Ed R
Other Employees Tagged: Chuck Tolar
Helpful 
February 02, 2020
Before i cam to the dealership my deal was already done. My salesman knew what to do to make the first time buying a car a good experience My salesman knew what to do to make the first time buying a car a good experience More
by KENNETH.QUALLS
Verified CustomerOther Employees Tagged: Alex Deoliveira
January 20, 2020
Great experience with your team.I will never forget the warmth and high excellent of this team. Keep up the great work.Thank you. Great warmth and high excellent of this team. Keep up the great work.Thank you. Great More
by QUEENBYCHOICE1
Other Employees Tagged: Alex Deoliveira, Chuck Tolar
December 15, 2019
wonderful service The service was great, the snacks are good but need some for diabetics.(Coke O" sprite O")But very clean great smiles and wonderful service. The service was great, the snacks are good but need some for diabetics.(Coke O" sprite O")But very clean great smiles and wonderful service. More
by CT1255
Other Employees Tagged: Alex Deoliveira , Josh Vogt
December 09, 2019
Amazing Thurston came in on his day off and worked a miracle. I was blessed by the entire process. I left thankful and educated on credit. Thurston came in on his day off and worked a miracle. I was blessed by the entire process. I left thankful and educated on credit. More
by KARLA.SHIPP
Other Employees Tagged: Ryan Shinholster
November 22, 2019
Great experience Susan and Thurston where awesome to deal with thanks for all your help Stuart Freidus. I bought a good car for a fair price . Very happy with the purc Susan and Thurston where awesome to deal with thanks for all your help Stuart Freidus. I bought a good car for a fair price . Very happy with the purchase More
by stufreidus
Other Employees Tagged: Alex Deoliveira
November 15, 2019
Exceptional, educational, informative, relaxing The GM Chuck was very helpful. I trusted him immediately and knew I wouldn’t be strung along. He told me what was needed and introduced me to Thurston The GM Chuck was very helpful. I trusted him immediately and knew I wouldn’t be strung along. He told me what was needed and introduced me to Thurston in Sales and he went over everything and it was a pleasant experience! More
by MELISSA.THOMPSON
Other Employees Tagged: Alex Deoliveira, Chuck Tolar
November 12, 2019
Great atmosphere These guys are easy to work with when buying, trading, or just browsing and they offer competitive pricing. Thurston and David... great peeps with a p These guys are easy to work with when buying, trading, or just browsing and they offer competitive pricing. Thurston and David... great peeps with a positive energy! Thanks guys. More
by Mike
November 04, 2019
Great sales service helpful and listen to client questions The service was great that I received from the McDonough nissan dealership My salesperson seems to really listen answer my questions and concerns. Ov The service was great that I received from the McDonough nissan dealership My salesperson seems to really listen answer my questions and concerns. Overall great service. More
by CNONE3
October 28, 2019
Great overall experience! I had a great experience, no pressure, fast service, nice staff, snacks provided. Car was detailed quickly. Fi ance was a little slow due to high sale I had a great experience, no pressure, fast service, nice staff, snacks provided. Car was detailed quickly. Fi ance was a little slow due to high sale volume! Will shop and buy again! More
by JENNIFER_MIELNIK
Other Employees Tagged: Alex Deoliveira , Martin "Paul" Alvarado
Dealership Inventory (303 Vehicles)
2023 Chevrolet Silverado 1500
used
Northsky Blue Metallic exterior
Automatic
Four-wheel Drive
