Tiffany Lucas
Tiffany Lucas at Toyota of Kent

Tiffany Lucas | Page 2

Internet Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.6
79 Reviews
4.6

79 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

79 Reviews of Tiffany Lucas

April 11, 2023

Dealership Rating
Employee Rating

Thought I was getting a maintenance service and was charged over $500 in labor more than double the price of the actual materials used. More

by missego77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 26, 2023

Toyota of Kent responded

Hi Missego77, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at 330.673.2200 and ask for Nick Williams our service manager to discuss this further.

April 05, 2023

Dealership Rating
Employee Rating

Excellent service and even better people there to work with. I highly recommend this establishment! More

by MLOPEZ2168686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Toyota of Kent responded

Mlopez2168686, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

April 01, 2023

Dealership Rating
Employee Rating

I’ve done business with the team at Toyota of Kent for 15 years and always have a wonderful experience with everyone, they have my highest recommendation! More

by MDHICKEY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

March 21, 2023

Dealership Rating
Employee Rating

They were absolutely amazing in everything that they did. I cannot recommend them highly enough from their professionalism to their friendliness. More

by The0rangutain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2023

Toyota of Kent responded

The0rangutain, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 10, 2023

Dealership Rating
Employee Rating

New 2023 Prius in their showroom is beautiful. Had more cars on the lot than most dealerships. Very helpful! More

by Dylanvogel89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Genthner

Mar 18, 2023

Toyota of Kent responded

Dylanvogel89, we are so pleased you enjoyed your visit to Toyota of Kent! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2023

Dealership Rating
Employee Rating

Nice people good service I recommend your guys to everyone real friendly and professional thank you very much More

by JLRIVERA3073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2023

Toyota of Kent responded

Hi Jlrivera3073, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

February 15, 2023

Dealership Rating
Employee Rating

Tom Powers, our sales rep. was great, easy to talk to, good listener, good follow up. Would recommend Tom. More

by BASSETTI3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams

February 01, 2023

Dealership Rating
Employee Rating

Toyota of Kent has earned our business not once, not twice, but now three separate times. They provide great customer service and care and I will continue to refer my family and friends here. Our salesm More

by MON.PODANY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Genthner , Mike Sheppard

Feb 05, 2023

Toyota of Kent responded

Mon.podany, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 27, 2023

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Employee Rating

Exceptional dealership both in sales and service! Dealing with for 20 plus years and will continue to do so!! More

by RICKLA48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2023

Toyota of Kent responded

Hi Rickla48, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 15, 2023

Dealership Rating
Employee Rating

The staff was helpful and kept me updated. I would definitely go back to have more work done. More

by LISA_KNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Toyota of Kent responded

Lisa_knapp, we are so happy to read such a great review about Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

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