Tim Artwohl

Poor service. I paid for oil change + inspection for my Nissan pathfinder but Journey Nissan has done only oil change. I asked them before I got back my car if the I paid for oil change + inspection for my Nissan pathfinder but Journey Nissan has done only oil change. I asked them before I got back my car if they have done the inspection and they answered yes, everything is good. It's wasn't true because the last service I had had in March,Nissan of Gurnee recommended me to do some repairs I have not done. You guys, you have to do better job like NISSAN OF GURNEE, otherwise... More

by BANABENZA76 Verified Customer Verified Customer

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Every time I have Victoria as my service consult she is very courteous, knowledgeable, and gives excellent customer service!!! very courteous, knowledgeable, and gives excellent customer service!!! More

by Alexandria Verified Customer Verified Customer

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Very professional and considerate and dedicated to serving the people with Honesty as well that is what we need serving the people with Honesty as well that is what we need More

by GILLHARRIS2019 Verified Customer Verified Customer

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I really appreciated the price match Tim was able to provide me for the transmission fluid flush. He went above and beyond for me as he has previously as well provide me for the transmission fluid flush. He went above and beyond for me as he has previously as well More

by ADTCOURTNEY Verified Customer Verified Customer

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Have been serviced by Zeigler and now Journey Nissan at this location for 9 vehicles. this location for 9 vehicles. More

by HELENHOLSINGER Verified Customer Verified Customer

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Quick service, in and out with ease. No pressure for inspection, just clear information and recommendations. Great job. No pressure for inspection, just clear information and recommendations. Great job. More

by David Butler Verified Customer Verified Customer

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Never explained everything on the car. Having issues with the radio and CarPlay and was in the shop two weeks and then another week. Had the vice president of sales of North America. Look Having issues with the radio and CarPlay and was in the shop two weeks and then another week. Had the vice president of sales of North America. Look at our car thought it was fixed and now it’s acting up again have called twice to talk to somebody about it and cannot get a hold of anybody very unhappy with the service of this company. More

by KEWLMOM4 Verified Customer Verified Customer

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Good service. Need to be considerate to customers who make an appointment and not have the customer have to wait 2+ hours for an oil change. Need to be considerate to customers who make an appointment and not have the customer have to wait 2+ hours for an oil change. More

by Kelly Verified Customer Verified Customer

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Journey Nissan is clean on the inside and has a friendly staff. Free wifi while waiting is a plus. Tim in service was great at keeping me informed about my frontier staff. Free wifi while waiting is a plus. Tim in service was great at keeping me informed about my frontier More

by Raq011 Verified Customer Verified Customer

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Tim did a superstar job from applying credit to delivery of vehicle. Thank you for all your service of vehicle. Thank you for all your service More

by MEYER5299 Verified Customer Verified Customer

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