Tim Bonnet | Page 11

Awesome customer service!! Best vehicle purchase experience in a long time. Everyone was very helpful and friendly and willing to answer any questions that I had. I was escorted Best vehicle purchase experience in a long time. Everyone was very helpful and friendly and willing to answer any questions that I had. I was escorted from person to person along the way so everything went smoothly...everyone had a good sense of humor. I was shown how to work the features in my pickup. I had questions before and after I signed papers and it was very easy to contact my sales rep for the answers. I will definitely be going back for my next vehicle! More

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Excellent Purchase Experience I couldn't have asked for a better team to work with when purchasing my vehicle. From start to finish the friendliness and promptness was second to n I couldn't have asked for a better team to work with when purchasing my vehicle. From start to finish the friendliness and promptness was second to none. They went the extra mile to meet my unique requests, fostered a low stress/no hassle expierence and stayed late multiple times to accommodate my schedule. I highly recommend Jacob Dittmer, Jason Cardinal, Michael Blythe and Tim Bonnet. More

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Jeremy has been great to work with over the years. They were great to work with. And go out of there way to help you with anything you need. Like help you find the vehicle you are looking for. They were great to work with. And go out of there way to help you with anything you need. Like help you find the vehicle you are looking for. More

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A great experience!!! This was a smooth, quick, and all around great experience. Jeremy, Jon, Tim, and Cadie all took time to listen and get me into the vehicle I wanted a This was a smooth, quick, and all around great experience. Jeremy, Jon, Tim, and Cadie all took time to listen and get me into the vehicle I wanted and very professional. Thank you More

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An Absolute pleasure to deal with!!!!! It was truly an absolute pleasure working with each of these people today. Arthur Wood was very knowledgeable about the vehicles I was interested in It was truly an absolute pleasure working with each of these people today. Arthur Wood was very knowledgeable about the vehicles I was interested in and was able to answer every question I had. Tim Bonnet showed me a lot of great accessories to add to the vehicle I purchased and was also able to answer all the questions I had about the different accessories that were offered. Jason Solheim was able to get me a much lower interest rate on my purchase than I expected which was absolutely outstanding. All 3 of these employees were very well spoken, down to earth, and best of all I never felt pressured into buying anything. I can't thank them enough for the experience I had and I will be a returning customer in the near future. Thank you again. More

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Great service as always! I came into the dealership looking for a new vehicle. I knew I wanted a Suburban, but didn't know a lot about them. Alex was awesome! He immediately g I came into the dealership looking for a new vehicle. I knew I wanted a Suburban, but didn't know a lot about them. Alex was awesome! He immediately greeted me at the door, and found me the perfect test drive. We took a ride to my house, showed my husband and kids and he went over every feature the vehicle had to offer. When we got back, he helped me decide on a lease option. The vehicle I drove ended up being a little more than I wanted to spend, so he and Marc worked with another dealership to find exactly the right one in South Dakota that met my needs and my budget. They had it to me within the next two days, added my accessories (Thanks Tim!!), hand washed it and even filled the tank before I took off. Excellent experience and I plan to give plenty of referrals to Alex to friends looking for a no pressure, easy sales experience! Thanks Gateway!! More

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Shouldn't be that difficult Well, my wife's car had some serious work done. On the whole, a very good job. The window was another matter. The passenger window motor was stuck. It Well, my wife's car had some serious work done. On the whole, a very good job. The window was another matter. The passenger window motor was stuck. It needed to be replaced. They did the work, but the day I picked up the vehicle, I was informed that the driver's side window motor was now broke. Are you kidding me? Fine, fix it. Well, another scheduled service and they replaced the window motor and it worked. Sort of. Seemed like it didn't operate like before. A month later, the window is stuck halfway open. What? Bring it back in and they tell me its the felt track that is missing and needs to be replaced. Let me get this straight, the window motor you replaced a few weeks ago is NOW missing a part. Fortunately, Tim my service manager went to bat for me and was able to get the work done for free, and I just had to cover the part. Not happy about the whole process and the lack of oversight to make sure that all repairs were done and done at a five star level. Will be very, very concerned about future service at this location. This was a service technician issue. More

by olgravel Verified Customer Verified Customer

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Service department The service department was knowledgeable about repairs. Worked with me and my schedule to get car repairs completed.Tim let me know how the repairs we The service department was knowledgeable about repairs. Worked with me and my schedule to get car repairs completed.Tim let me know how the repairs were going,that a part had to be ordered and when it was completed. More

by BLFOSSE Verified Customer Verified Customer

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awesome Tim Bonnet help us as soon as we walked. He was very helpful and understanding. Tim is a huge access for your service dept. When I picked up my car Tim Bonnet help us as soon as we walked. He was very helpful and understanding. Tim is a huge access for your service dept. When I picked up my car he even had someone walk me out to my car to make sure I got there safety. Tim explained everything the service dept. did on my car. More

by SCHLETY Verified Customer Verified Customer

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Great people, great work Great people to deal with, was treated friendly. Drove in, told them what I needed and they made sure I was taken care of, made sure my vehicle would Great people to deal with, was treated friendly. Drove in, told them what I needed and they made sure I was taken care of, made sure my vehicle would be done when I needed it back. Great experience. More

by GILBERTSON_JOSH Verified Customer Verified Customer

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