Tim Bonnet | Page 2

I personally think they went above and beyond and gave us the best experience we've had purchasing a vehicle ever sad we had to travel 4 hrs away from home to get that experience but we will be back in the f the best experience we've had purchasing a vehicle ever sad we had to travel 4 hrs away from home to get that experience but we will be back in the future will not deal locally again More

by VAGWITHSAND427 Verified Customer Verified Customer

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Very responsive and knowledgeable about vehicles and stock. Jeremy was a particularly good listener and eager to get to yes. stock. Jeremy was a particularly good listener and eager to get to yes. More

by MBRING Verified Customer Verified Customer

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This service center needs work with communication and customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after getting anxious and upset I realized the vehicle was parked out front, and no one had tried to communicate with me, or tell me that they would be needing it overnight. They Claimed they needed 30 minutes to an hour to Inspect it. Why I waited six hours, and personally had to discover the vehicle parked outside? I’m not sure. I assume it was due to miscommunication due to the fact that the original service tech was gone by the time I came back to ask about my vehicle, He had passed my information to someone else, and they failed to notify me as I waited in the lobby. They told me to come back the next day and everything would be done. The next day came I waited around four hours for them to tell me they would be needing my vehicle overnight again. They returned the vehicle with major scratches all over my glove box and passenger Foot siding. I think it’s fair to mention I had only owned the vehicle for two weeks after purchasing it directly from them. The sales team went above and beyond to make sure I was happy, but unfortunately, it was a nightmare to deal with the service techs. More

by brayanbarajas75 Verified Customer Verified Customer

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Very nice bunch of guys that work there! Nice selection of highly desired vehicles there! Nice selection of highly desired vehicles there! More

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We would definitely recommend Aaron to help you with your trade-in/new car purchase. Aaron made our experience very pleasurable. He was friendly and very knowledgeable. Everyone we worked with at Gateway was trade-in/new car purchase. Aaron made our experience very pleasurable. He was friendly and very knowledgeable. Everyone we worked with at Gateway was pleasant, professional and happy to help. An overall great experience. More

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Landon couldn’t have been better to work with. Class act salesman and a great dealership. Class act salesman and a great dealership. More

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We have been buying vehicles from Gateway for many years and they always meet and exceed our expectations. Thanks and great job to the entire Gateway Chevrolet team!!! and they always meet and exceed our expectations. Thanks and great job to the entire Gateway Chevrolet team!!! More

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ARRON GOT ME on the hook and never let go was great to get a nice trade value on my 2021! Looking forward to driving the new 3.0 Duramax Diesel. get a nice trade value on my 2021! Looking forward to driving the new 3.0 Duramax Diesel. More

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We were very happy with Gateway. They were friendly, personable and well informed . They were very accommodating to our schedule. They were friendly, personable and well informed . They were very accommodating to our schedule. More

by Woodburymail Verified Customer Verified Customer

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From the first initial phone conversation with Landon to the time of handover of keys and having a manufacturing defect fixed right away, it made me have a reinforced positive feeling about buying from a de the time of handover of keys and having a manufacturing defect fixed right away, it made me have a reinforced positive feeling about buying from a dealership again. Appreciated all the hard work provided and looking forward to future business with Landon and Gateway. Thanks again to Landon my sales representative, Cody in finance, Cory the sales manager and Tim in accessories, I appreciated all your work and effort! More

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