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Tim Larsen

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Tim Larsen

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Tim Larsen

Service Advisor

Lewisville Volkswagen

893 S Stemmons Fwy
Lewisville, TX 75067

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4.8

484 Reviews

Overview Reviews (484) Inventory (348)

4.8

484 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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484 Reviews of Tim Larsen

April 29, 2024

Dealership Rating

Employee Rating

Excellent customer service delivered every promise spoken everything was done in a timely manner will look forward to doing future business with this dealership and refer anyone to this location thanks again everything was done in a timely manner will look forward to doing future business with this dealership and refer anyone to this location thanks again More

by paulantoine76

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Freddie Lopez, Fatima Azhar, Drew Gassner

Helpful 0

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Apr 30, 2024 -

Lewisville Volkswagen responded

We're delighted to know you had an excellent experience with us at Lewisville Volkswagen! It's great that our team could deliver on all promises and provide timely service. We look forward to your future visits and appreciate any referrals you send our way. Thanks again for the review!

April 26, 2024

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Employee Rating

Love my VWs. ..my 5th one . 3 beetles, a Sirocco and golf sportswagon. I tried another brand and went back to VW ..my 5th one . 3 beetles, a Sirocco and golf sportswagon. I tried another brand and went back to VW More

by Stickwoman75

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Ortiz

Helpful 0

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Apr 29, 2024 -

Lewisville Volkswagen responded

We're so glad to know you've enjoyed your VWs and chose us for your latest purchase at Lewisville Volkswagen. Thanks for sticking with the brand, we appreciate it!

April 22, 2024

Dealership Rating

Employee Rating

Always happy with the service I receive at Lewisville Volkswagen. My backup camera is now working. Volkswagen. My backup camera is now working. More

by SPANTERMUEHL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Ortiz, Brian Swarvar, Jimmy Foster

Helpful 0

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Apr 23, 2024 -

Lewisville Volkswagen responded

We are thrilled that you are a happy customer! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Drive safely until we see you again!

April 15, 2024

Dealership Rating

Employee Rating

Took great care of us. Everyone on the staff that we encountered was very friendly. Everyone on the staff that we encountered was very friendly. More

by courtney h

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Chapman, Drew Gassner

Helpful 0

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Apr 15, 2024 -

Lewisville Volkswagen responded

Courtney, we appreciate the stellar review here at Lewisville Volkswagen!

April 14, 2024

Dealership Rating

Employee Rating

Excellent customer service, Easy online scheduling calendar based, quick and efficient service with video walkthrough of the car inspection. calendar based, quick and efficient service with video walkthrough of the car inspection. More

by LPHHOME1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Lewisville Volkswagen responded

We're glad to know you found our online scheduling and service efficient at Lewisville Volkswagen. We aim for excellence in customer service, so your feedback is much appreciated! Safe travels ahead with your inspected vehicle!

April 13, 2024

Dealership Rating

Employee Rating

My experience was very good took car in for Check Engine light. They did a very thorough video explanatio, fixed problen at no charge.They also did a rear brake job (81000 miles) The service manager, Tim wa light. They did a very thorough video explanatio, fixed problen at no charge.They also did a rear brake job (81000 miles) The service manager, Tim was Very curtious and professional. Very plerased all around More

by raystaniszewski

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Royce

Helpful 0

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Apr 15, 2024 -

Lewisville Volkswagen responded

Ray, we're glad to know your experience at Lewisville Volkswagen was a positive one. Tim and our team always aim for thorough service! Thanks for trusting us with your vehicle's needs.

March 28, 2024

Dealership Rating

Employee Rating

They were good and worked as expected ! I have no complaints, Tim my service advisor was great ! I have no complaints, Tim my service advisor was great ! More

by MIHAILA.BULZAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 29, 2024 -

Lewisville Volkswagen responded

Mihaila, we are happy to hear that you had a positive service experience with Tim at Lewisville Volkswagen! Thank you for stopping in and we'll see you next time.

March 28, 2024

Dealership Rating

Employee Rating

Prompt and polite. I did like a video of the car exam it was very helpful. Coffee compliments are appreciated. I did like a video of the car exam it was very helpful. Coffee compliments are appreciated. More

by Neveana1969

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: The young gentleman that took my appointment.

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Mar 29, 2024 -

Lewisville Volkswagen responded

We're glad to know you found our video examination helpful and enjoyed the complimentary coffee at Lewisville Volkswagen. Thanks for your positive feedback!

March 22, 2024

Dealership Rating

Employee Rating

Excellent service. Fast and timely repairs made on my visit. Friendly knowledgeable staff. Best in Dallas Fast and timely repairs made on my visit. Friendly knowledgeable staff. Best in Dallas More

by Jeffzismer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Ortiz

Helpful 0

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Mar 24, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a great experience with our team at Lewisville Volkswagen. Thanks for recognizing the excellent service and timely repairs!

March 20, 2024

Dealership Rating

Employee Rating

The service department advisor was easy to work with and knowledgeable. I was provided a video of all parts checked on my GTI. knowledgeable. I was provided a video of all parts checked on my GTI. More

by MC1200XL

Verified Customer

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 20, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our service department at Lewisville Volkswagen. It's great that the video feature was helpful for your GTI check-up! Thanks for sharing this review.

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Tim Larsen

Service Advisor

Lewisville Volkswagen

484 Reviews of Tim Larsen

Dealership Inventory (348 Vehicles)

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