Tim Root
Tim Root at Coastal Nissan

Tim Root

Service Manager

Coastal Nissan

109 Accord Park Drive
Norwell, MA 02061

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4.8
43 Reviews
4.8

43 Reviews

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43 Reviews of Tim Root

March 12, 2026

Dealership Rating
Employee Rating

The dealership made you feel welcome to be there and gave you excellent information and explanation of the vehicles. I was never so happy to deal with them. My purchase was made very quickly and without any More

by dominic5157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2026

Coastal Nissan responded

Thank you doninic5157, For sharing your feedback with Tommy and our sales team at Coastal Nissan, We truly appreciate your business, Enjoy your new car!!

February 11, 2026

Dealership Rating
Employee Rating

Lance Ward and others at Coastal made returning and re-lease easy and trusted. Happy with outcome and I am and will be a repeat customer More

by jsheasway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Coastal Nissan responded

Thank you, jsheasway, We're glad you had a good experience working with Lance and our team at Coastal Nissan, We appreciate your business and look forward to seeing you again , Enjoy your new car !!

February 07, 2026

Dealership Rating
Employee Rating

At this point, George is like a friend. I’ve been working with him and the service department for years and they are truly the best. I always have a positive experience! More

by michaelashley1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny

Feb 09, 2026

Coastal Nissan responded

Thank you michae;, , We're glad you had a good experience working with George and our service team at Coastal Nissan. We appreciate your business.

February 06, 2026

Dealership Rating
Employee Rating

Coastal continues to provide excellent friendly service. They are always on the outlook for what's best for me and the vehicle. Great job at offering information what maybe coming up during the next service More

by jpillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Coastal Nissan responded

Thank you jpillard , We're glad you had a good experience working with our service team at Coastal Nissan.

January 10, 2026

Dealership Rating
Employee Rating

Always helpful and knowledgeable and car ready in a timely manner also very kind! Great customer service! More

by juannettasilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny

Jan 12, 2026

Coastal Nissan responded

Thank you juannettas, For sharing your feedback with our team at Coastal Nissan, We appreciate your business and look forward to seeing you again soon.

January 10, 2026

Dealership Rating
Employee Rating

The manager was extremely helpful, courteous and professional. He explained what the mechanic did and suggested for the future . More

by mchlmtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr Grimes

Jan 12, 2026

Coastal Nissan responded

Thank you mchimtm, We're glad you had a good experience working with our service team at Coastal Auto Center in Cohasset, We appreciate your business and look forward to seeing you again.

January 01, 2026

Dealership Rating
Employee Rating

Not happy that I haven’t even owned my Carr for a month yet and have brought it back for issues 4 times now. I didn’t expect to spend every penny I had over $14,000 and have so many things wrong in such a More

by donnamelanson1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2026

Coastal Nissan responded

Hi Donna - We are disappointed to see your review. The vehicle you purchased is a great value and passed all safety checks. We addressed several issues for you at no charge following the delivery. The items you are referring to (brakes, shocks, etc) are maintenance items and the responsibility of any vehicle owner. Despite that, we were happy to work with you in the interest of goodwill to perform those services on your pre-owned Rogue Sport.

December 17, 2025

Dealership Rating
Employee Rating

Coastal continues to provide excellent and friendly service. The service department is continuously looking for the customer and vehicle More

by jpillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny

Dec 17, 2025

Coastal Nissan responded

Thank you jpillard, We're glad you had a good experience working with our service team at Coastal Nissan, We appreciate your business.

November 16, 2025

Dealership Rating
Employee Rating

George was great! Very personable and knowledgeable. Our car was repaired quickly and we have had no issues since! Thank you More

by e.widdop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Sullivan, Dave Tourigny

Nov 17, 2025

Coastal Nissan responded

Thank you e.widdop, For sharing your feedback with our service team at Coastal Nisson.

November 08, 2025

Dealership Rating
Employee Rating

Informative not pushy. Heard what you were looking for and worked with you.Made you feel comfortable not stress. More

by cotterpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Tourigny

Nov 10, 2025

Coastal Nissan responded

Thank you cotterpatty, We're glad you had a good experience working with our service team at Coastal Nissan.

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