My Review Of Cabe Toyota of Long Beach:
I had a great experience with Cabe Toyota, Long Beach. I can't really critique Cabe's floor sales associates (the salesmen that approach you when you visit any dealership), as I "purchased" my car through their internet fleet division. After all, the best way to get the most competitive no haggle price on a car these days is through the internet. I used Edmunds.com to customize the Prius I was interested in. Edmunds let's you choose the make/model of the car you want, as well as customize with the options you desire, letting you know the final Invoice Price, MSRP Dealer Asking Price, and what Edmunds considers a fair price to pay for the car (somewhere between MSRP and Invoice). I then used Edmunds to solicit a price quote for this particular car from various dealers in my geographic area. Tina Muniz from Cabe Toyota's Internet Sales division was very prompt in emailing me back a quote for the car I was looking for. Over the next 24 hours I would receive emails with quotes from the other dealers I queried as well. I would consider Cabe's quote to be quite competitive -- it was not only lower than what Edmund's considers to be a fair asking price for the car, but even a few hundred under invoice. And almost 3K under MSRP. A couple of other dealers who emailed me were $1,000 - $1,400 more expensive than Cabe's quote. Now, I did receive one quote from another dealership a few hundred lower than Cabe's, but just as you're here reading dealership reviews, I read them as well -- and was put off by the very mediocre feedback others had left for that other cheaper dealer, and was skeptical of the deal. So I gladly stuck with Cabe.
Tina was absent when I went to purchase the car, but Christina Morales took over and was wonderful to work with. Ironically, the car I purchased from Cabe had just come over from one of the other dealerships that wanted $1,000+ more. Christina patiently went over all of the car's features, and made sure I was 100% comfortable with the car by inviting me to take a test drive in it. (Another dealer told me they don't allow test drives in Prius, and also told me MSRP is not negotiable -- bye). Christina was very efficient with the closing paperwork, and their were no hidden fees beyond the standard document & license fees. Christina also made herself available after the sale to answer any questions I may continue to have about the car. Toyota was running a 0% for 36 months promo, so I did decide to finance, and received attentive service from Jason, their financier. He politely reviewed options for extended warranty & paint protection, but was not heavy handed in pressuring me to purchase these options.
Cabe is a modest dealership -- it's not one of those sprawling, glitzy dealerships -- but why pay for some huge dealership's overhead? If you really miss the atmosphere of a bigger dealership, go look at cars over there, but when you decide on the model you want, give Cabe a shot at quoting you a price. P.S. - Cabe also offers free car washes to customers, if you're not one to wash your own car.
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