Tina Muniz at Cabe Toyota of Long Beach

Best Dealership!! I bought my car about 2 weeks ago and it was the best experience ever!

I was a first time buyer with no experience on what to expect! I emailed cabe toyota and other dealers...Christina replied to me right away and helped me right away. She's amazing! so honest and helpfull! She never pushed me with anything and helped me with my credit application process! Since i was a first time buyer it took a little longer to get approved but with in a short amount of time i was in and out of the dealer with my new scion!!!

Once i got approved i went in to the dealer the very next day and left with the best price and monthly payments! It was very intimidating seeing all the reviews of first time buyers write on other dealers websites of how horrible their experience was!?...to be honest i was scared to even go meet with Christina! But as soon as i got there she was so helpfull, no pressure, took her time, showed me everything she even turned her computer to me and explained everything very thouroghly!! Dwayne a finance specialist was also an amazing help! He explained everything to me very well and adviced everything that was best for me! He didnt pressure me into anything and was great on understanding how hard it was for me as a first time buyer to understand everything that came with buying a car..overall everyone there were amazing and i can assure they have gained a lifetime customer because ill be back again with my husband so he can buy his next car and with the rest of my family! We will definetly be back!!

I LOVE THEIR CUSTOMER SERVICE AND THEIR APPRECIATION ON HANDLING EVERY CUSTOMER SO WELL AND KIND!

Thank you Christina Morales & Dwayne!! IM LOVING MY SCION! :-)

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If you are looking for a quick, simple yet reliable Toyota Dealership, then Cabe Toyota is the place to go!

I began my search for a car by visiting a competitor and was given the typical sales pitch and unpersonalble experience. After realizing that the out the door price of the Prius I wanted to purchase was being quoted as way above my budget, I decided to e-mail Cabe (and a few other dealerships in the area).

Cabe was one of the first to respond with a very fair rate and professional demeanor.
The sales rep at Cabe was very flexible, quick to respond and within a few e-mail exchanges the car I wanted to purchase was within my budget.

The Cabe team quickly coordinated the delivery of my vehicle, called me upon arrival the next day and I was in and out of the office within an hour with the keys to my new Prius C.

I highly recommend Cabe Toyota of Long Beach for the purchase of your next Toyota vehicle!

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Ok, before I say anything, I must admit that I did not trust this dealership at all since everything I heard over the phone was too good to be true. I WAS PROVEN WRONG - and I thank Joe Garcia for his patience while dealing with me and never giving up.

BACKGROUND
I am a member of a credit union (SchoolsFirst...woot woot) and they were offering me an awesome APR with a pre-approval which was to expire on January 1st. On top of that, if I purchased from one of the three (3) Orange County Toyota dealerships specified by the credit union I would receive an addition 0.5% discount. Pretty awesome, right? I used CarWoo, Edmunds, TrueCar and CarsDirect to get some online quotes before I headed to the dealerships to negotiate.

First dealership listed by was Toyota of Orange. I HATE THEM FOR MANY REASONS. If you ever have to buy a Toyota, avoid them. The price they negotiated was higher than what Cabe offered online and they told me that the only 2 colors I would find out of 900 dealerships was Silver and Beige. LIARS!

Second dealership listed was Miller Toyota in Anaheim. They offered me a White car but again for more than what Cabe offered online quote. They said they could trade for the color I wanted but it would cost an additional $400.

The last dealership I called said that they could get the color I wanted but there was no way I should believe any dealership that offered what Cabe quoted and get me the color I wanted without charging me extra.

All three dealerships were wrong.

EXPERIENCE

Tina Muniz initially sent me the quote via email but the price was so low I thought for sure it wasn't valid so I put it aside. I didn't respond to her email and two days later she followed up which was perfect timing as it was the day after I visited several dealerships in which I got an idea of how many I was going to pay. She transferred me to Joe Garcia, finance, as I had some doubts of the validity of the quote plus the incentives they were offering me.

Anyways, my 0.5% additional discount was going to equate to over $300 savings spanning the life of my loan so I was trying to convince Joe that if he could take an additional $300 off to match the discount and an additional $75 for gas to travel back and forth from Anaheim to Long Beach for my Toyota Care.

{Side note - in addition to the 2 year Toyota Care, Cabe includes a free 3rd year. If that isn't already awesome, they give you years 4 & 5 of free oil change. That is some major savings in itself!}

Joe worked with my credit union directly and got me what I wanted through finance but he couldn't adjust the quoted priced. After I called my credit union several times to verify what Joe was telling me was the truth - EVEN THEY said that they have never seen a dealership go out of their way to make such a deal like Cabe. My credit union rep had her doubts too at first.

Anyways, they had me sold and Joe Garcia went in on his day off (12/31/12 New Years eve) to make sure that my paperwork was ready to go when I got there. He left by the time I arrived at Cabe. I met John S. there who took over for Joe and Tina's behalf as they were both off and he did a great job starting the paperwork and showing me the car features. There was a little bit of confusion of they financial arrangements that were made between Joe and Sean, the finance manager, but somehow they figured it out. Jason helped us with the final paperwork and he was nice too. The final paperwork seemed a little longer than I expected but that could be because I was anxious to take my car home and make it in time for New Year's eve arrangements.

The only little glitch, and it isn't even that bad, there was a little bit of confusion at the dealership and they called me looking for some financial paperwork but by the time I called my credit union to see what was up the credit union said the dealership contacted them already.

FINAL THOUGHTS

Again, I had my doubts but Cabe turned out to be awesome! I wasn't pressured once I got there for any additional features and the price and finance they quoted me was the price I paid. I even got the color I wanted which other dealerships told me was unavailable.

If there service and Toyota Care incentives promised are as smooth as the buying experience of this car, I look forward to working with them for the next 5 years even if I have to drive 30 miles each way.

It is one of my personal beliefs that family owned businesses should be be more powerful and competitive than major corporations so I double whammy-ed by getting the cheapest rate and supporting small business owners.

Thanks Cabe!

Tiffany

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I just bought my very first 2012 Scion xB from Cabe Toyota/Scion and am very happy with the service I received.

I knew that I was planning to purchase my vehicle through the internet sales department but wasn't sure which dealer to go with. After reading reviews throughout the internet I saw Cabe Toyota, read the reviews, and was sold. They had such rave reviews that a part of me thought maybe it was too good to be true...well I will be one to say it really is that good!

My first point of contact was with Tina Muniz. I submitted a query through their website and was contacted by her via email, which was my communication preference. She was able to answer all of my questions and her emails were always pleasant. Even with smiley faces...which I liked. :) When I decided to make an appointment to come in and take a look at a Scion she referred me to Evan Morikawa.

Evan contacted me via email immediately after being referred by Tina. We communicated via email and he too was helpful in answering all of my questions. I made an appointment to test drive a Scion and have to say fell in love with the vehicle. Unfortunately they didn't have the color I wanted in stock but I didn't mind waiting. This car was supposed to be my birthday present to myself which was in one week. Evan was aware of this and said he would do his best to get me the car before my birthday. During my wait time I had a few more questions for Evan and he was more than happy to answer my questions and even updated me on the progress of locating the car. Within the week and two days before my birthday he called to let me know the car had arrived and that I could make an appointment to come in to purchase it. I made an appointment for the same day and Evan stayed late, way past the time he's supposed to be there, in order for me to come in and take a look at the vehicle. That to me is service and shows that Evan does care about his customers. Before I drove off he made sure that all my questions about the vehicle was answered and he even helped me set up my bluetooth to connect to the Scion's radio.

Last but not least is Mike Shaw, the finance guy. He made the purchase of the vehicle easy. I understand that he does have to go through the add-on services with me and that I understood what was available to me at the time of purchase. However, there was no pressure from him to purchase the add-on services and he was willing to explain everything in detail to me.

All in all my experience with Cabe Toyota/Scion of Long Beach was a pleasant one. Everyone is friendly and helpful. Evan, especially, was a wonderful sales consultant who understood my wants/needs as a customer. The whole process was stress free, pressure free, and absolutely pain free, except for my wallet which did drop a small tear but it has nothing to do with the dealership.

I would 100% recommend you going to Cabe Toyota/Scion should you decide to purchase a vehicle. I would also recommend Evan Morikawa to be your sales representative, if at all possible.

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I had a great experience with Cabe Toyota, Long Beach. I can't really critique Cabe's floor sales associates (the salesmen that approach you when you visit any dealership), as I "purchased" my car through their internet fleet division. After all, the best way to get the most competitive no haggle price on a car these days is through the internet. I used Edmunds.com to customize the Prius I was interested in. Edmunds let's you choose the make/model of the car you want, as well as customize with the options you desire, letting you know the final Invoice Price, MSRP Dealer Asking Price, and what Edmunds considers a fair price to pay for the car (somewhere between MSRP and Invoice). I then used Edmunds to solicit a price quote for this particular car from various dealers in my geographic area. Tina Muniz from Cabe Toyota's Internet Sales division was very prompt in emailing me back a quote for the car I was looking for. Over the next 24 hours I would receive emails with quotes from the other dealers I queried as well. I would consider Cabe's quote to be quite competitive -- it was not only lower than what Edmund's considers to be a fair asking price for the car, but even a few hundred under invoice. And almost 3K under MSRP. A couple of other dealers who emailed me were $1,000 - $1,400 more expensive than Cabe's quote. Now, I did receive one quote from another dealership a few hundred lower than Cabe's, but just as you're here reading dealership reviews, I read them as well -- and was put off by the very mediocre feedback others had left for that other cheaper dealer, and was skeptical of the deal. So I gladly stuck with Cabe.

Tina was absent when I went to purchase the car, but Christina Morales took over and was wonderful to work with. Ironically, the car I purchased from Cabe had just come over from one of the other dealerships that wanted $1,000+ more. Christina patiently went over all of the car's features, and made sure I was 100% comfortable with the car by inviting me to take a test drive in it. (Another dealer told me they don't allow test drives in Prius, and also told me MSRP is not negotiable -- bye). Christina was very efficient with the closing paperwork, and their were no hidden fees beyond the standard document & license fees. Christina also made herself available after the sale to answer any questions I may continue to have about the car. Toyota was running a 0% for 36 months promo, so I did decide to finance, and received attentive service from Jason, their financier. He politely reviewed options for extended warranty & paint protection, but was not heavy handed in pressuring me to purchase these options.

Cabe is a modest dealership -- it's not one of those sprawling, glitzy dealerships -- but why pay for some huge dealership's overhead? If you really miss the atmosphere of a bigger dealership, go look at cars over there, but when you decide on the model you want, give Cabe a shot at quoting you a price. P.S. - Cabe also offers free car washes to customers, if you're not one to wash your own car.

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Cabe was by far the best dealer I came into contact with while researching and buying a Sienna. I spent a few weeks researching and getting quotes when I was finally put in touch with Cabe via a third party site. I am so glad that I found them!

Cabe emailed me the lowest quote of any dealer. They sent me a single email and left me one message. They were friendly, straightforward, and not at all pushy like some of the other dealers I came into contact with. I did some research online and they had really good reviews so I decided to give them a try.

I was in contact with Tina and her manager Christina Morales. They answered all my questions and provided me with the OTD price via email. They found me the exact car I was looking for, which according to most dealers was hard to find without the DVD player which I didn't want. The one they did find had about $400 worth of extras that I didn't want. I told them that it was more than I could pay, so they offered me that car with the extras for the same price they quoted me originally. I made an appointment to in on Saturday. I continued emailing about details with Christina and she was responding to my questions up until 11pm!!!!!

The next day I drove down to Long Beach and met with Christina. She was super friendly and personable. She showed me the car and we got down to business. We filled out paperwork and everything was as promised. We met with the finance person (I think his name was Joe) and he too was incredibly friendly and easy going. He told us about the extended warranty, we said that we didn't want it, and he said ok. I felt absolutely no pressure to buy anything else and left paying the OTD price I was quoted by Christina from the beginning.

After the paperwork was complete, Christina accompanied us to the car to help us set up the Bluetooth and apps on the navigation system. She was super helpful and incredibly sweet. I could not be more happy with my car or my car buying experience. Cabe is a small, family owned business and you can tell that they care about their customers and their satisfaction. They offer the most competitive prices I could find and were true to their word. I recommend them to ANYONE in the market for a Toyota and I will gladly go back anytime I need another car.

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I had been to four other dealers before contacting Cabe Toyota. Once at Cabe, my family and I knew that this was the type of dealership we wanted to do business with. They were sincere in establishing a long term "neighborhood family" relation. I strongly recommend anyone looking for a new car to try Cabe Toyota before you go anywhere else.

Ron Ramirez

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BY FAR ... the BEST PRICE in Los Angeles for a NEW PRIUS III with Nav and backup camera!!!

Incredibly friendly and hassel free experience.

RUN DON'T WALK to this dealership!!!

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Every step of the way was a pleasure. Everyone was friendly but professional. Overall, this was the best experience we have had purchasing a new car. Will recommend Cabe to others and will come back if we are in the market again for a Toyota product.

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Small Dealer, Outstanding Car Buying Experience, Great Team All Around

We bought the Toyota RAV4, complete the deal in about 2 and a half hour, we knew what we’ll get at the best price possible after getting several email quotes and visiting two other San Fernando Valley Dealers.

From Tina Muniz providing information via email and on the telephone, returning calls promptly with the right information. The drive to Long Beach was well worth with the outstanding help in sales we got from Cristina Morales, and then to complete the team Eddie, Finance Manager, made the car buying experience a totally new one. Cabe Toyota in Long Beach completely changed my concept of car buying. I’ll recommend Cabe Toyota to any body looking for a new car.

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