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Todd Ballard
Todd Ballard at Napleton's Auto Park of Urbana
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Todd Ballard | Page 6

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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4.9
82 Reviews
4.9

82 Reviews

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82 Reviews of Todd Ballard

March 15, 2024

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Todd was great, as usual. Was very early for my appointment but managed to get my truck in and finished ahead of schedule. More

by JagCoach21
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Yes
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Mar 17, 2024

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 15, 2024

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Bought my RAV4 there and the follow up maintenance department is very professional and communicates so a guy like myself can understand what my car needs. More

by sloandog67
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Mar 17, 2024

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

March 14, 2024

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Todd was great to work with, very nice and helpful. Explained everything well and kept me up to date with everything! More

by kinmanowens
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Yes
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Mar 17, 2024

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 12, 2024

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I have enjoyed my experience with Napleton’s Toyota for both sales and maintenance. Todd was my maintenance rep, and he took excellent care of me. Todd communicated well and was transparent about maintenan More

by Clint
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Yes
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Mar 15, 2024

Napleton's Auto Park of Urbana responded

Hi Clint, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Auto Park of Urbana!

March 08, 2024

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Roger has been a big help. He is very professional and friendly. Feels like he cares about helping the most he can within his bounds. I appreciate him and everything he's done More

by candybear1982
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Recommend Dealer
Yes

Other Employees Tagged: Roger Viti

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Mar 11, 2024

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

March 02, 2024

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Identified tire leak that was missed at another service provider in town. Completed all repairs. More

by Nkat
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Yes
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Mar 07, 2024

Napleton's Auto Park of Urbana responded

Hi, here at Napleton's Auto Park of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

March 01, 2024

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Workers where been kind with me they attend me on time and respectably no damage on my car. More

by diegonicolasjose862
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Yes
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Mar 03, 2024

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

February 29, 2024

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Todd was very quick and professional. I appreciate communication via text messages. Three other words More

by Barkleyphotography
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Yes
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Mar 03, 2024

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

February 24, 2024

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Fast service and very nice. Todd was great at explaining things. Great service. Highly recommend them. More

by jenkins13166
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Yes
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Feb 27, 2024

Napleton's Auto Park of Urbana responded

Hi Jenkins, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2024

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My advisor TODD is always timely and punctual. Always knows what my car needs and helps me schedule maintenance with a positive attitude. More

by wordsthatimadeup
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Yes
Helpful
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Feb 26, 2024

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear our Staff took such great care of you. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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