Todd Bartley | Page 3

The Salesman was excellent, the vehicle was exactly what I wanted. However, the financing person manipulated the numbers and I left feeling taken advantage of. I wanted. However, the financing person manipulated the numbers and I left feeling taken advantage of. More

by JSTRAUSS430 Verified Customer Verified Customer

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Would never purchase another car here. . after purchasing used car from them and leaving Ohio we had our suv serviced here in TN.. Oil pan cover was from a completely wrong vehicle.. and no . after purchasing used car from them and leaving Ohio we had our suv serviced here in TN.. Oil pan cover was from a completely wrong vehicle.. and now being quoted 6k in repair cost.. mind you this car has been driven less and than 5k miles since purchasing it.. absolutely wild to sell a piece of junk for almost 20k. I have serviced my Cadillac and recommended others to go there for years NEVER AGAIN.. WILLINGLY WILL SPREAD THE HONEST NEWS ABOUT THIS DEALERSHIP ON ALL PLATFORMS GOING FORWARD. More

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Another good transaction for all concerned. Car was ordered and delivered without issue. Kent, Bob, Todd and the body shop(applying decals) did a great job. They even added a little red pins Car was ordered and delivered without issue. Kent, Bob, Todd and the body shop(applying decals) did a great job. They even added a little red pinstripe to accent the hood applique. Thanks to all. More

by jwean Verified Customer Verified Customer

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This has to be the worst dealership on the planet. This dealership delivered my brand new 2024 Cadillac Escalade with a huge scratch on the passenger side that covered both doors. I was told that I al This dealership delivered my brand new 2024 Cadillac Escalade with a huge scratch on the passenger side that covered both doors. I was told that I already purchased the vehicle and paid for it so from there on it is my problem. The vehicle was delivered to me with this scratch. This Escalade is brand new and cost me over $115,000. I even paid extra for the ceramic coating that is guaranteed to help protect against scratches.. when I questioned Alex, the sales person, he told me he would check with his manager. All I got for response was a bunch of xx as to why they couldn’t help me or cover it. They offered to do absolutely nothing to rectify the issue. This vehicle was delivered to my door with this giant scratch on it. Read the rest of the one star reviews here and run away!!! I have contacted an attorney, the BBB and the local media to help make others aware of this dealerships shady practices. I have also reached out directly to Cadillac in an effort to have their dealer accreditation pulled. They are very bad business for the community. More

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Estles has a great selection and Mark Chamberlin is great to work with. He worked hard to get me the deal that I got. great to work with. He worked hard to get me the deal that I got. More

by todddavis7777 Verified Customer Verified Customer

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Would highly recommend this dealership to anyone. Everyone was extremely helpful with this transaction. Highly recommend. Everyone was extremely helpful with this transaction. Highly recommend. More

by Dlschimm Verified Customer Verified Customer

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A great dealership very easy to deal with and a good selection very welcoming . Great ownership also. Always willing to help. selection very welcoming . Great ownership also. Always willing to help. More

by pauldallas22 Verified Customer Verified Customer

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I buy all my trucks from Estle Chevy Good & friendly people. Helpful with understanding the workings of my truck. Mark and Todd was very easy to talk to and courteous. people. Helpful with understanding the workings of my truck. Mark and Todd was very easy to talk to and courteous. More

by rick@defiancetrailersales.com Verified Customer Verified Customer

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Absolutely amazing. Very professional. Helped me get the exact car I wanted. Very easy process. Very professional. Helped me get the exact car I wanted. Very easy process. More

by drstrauer Verified Customer Verified Customer

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The sales agent wasn’t willing to ask manager for what we wanted. We had no gas in car we purchased and were not given the second key they said they have wanted. We had no gas in car we purchased and were not given the second key they said they have More

by mwhite28 Verified Customer Verified Customer

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