Todd Scharping
Todd Scharping at Matthews Hyundai of Greece
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Todd Scharping

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Todd Scharping

May 02, 2025

Dealership Rating
Employee Rating

The dealership personnel in service are great. I'm still sore about my front seat though. Very inconvenient. More

by WNEPOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone, Eric Koval , Jared in service and the fella who installed my seat

May 02, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you. We hope you will give us a chance to earn your business again in the future.

May 01, 2025

Dealership Rating
Employee Rating

Matthews Hyundai on Ridge Rd. W. is a great place to buy or service a vehicle. Their staff is friendly & efficient. They take excellent care of their customers. My sales person. B More

by KEHRLI-MERLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Matthews Hyundai of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 28, 2025

Dealership Rating
Employee Rating

Told me what I needed to get done on my car and left it up to me if I wanted it done or not did not pressure me More

by luckyleskovics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Apr 29, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your positive experience with us at Matthews Hyundai of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

April 27, 2025

Dealership Rating
Employee Rating

The I’m not happy I bought a Chevy traxfrom you guys had a problem with it and was they can’t work on it why sell it More

by DINLOUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 21, 2025

Dealership Rating
Employee Rating

From the minute the appt was made for the the oil change, tire rotation, and inspection it was a series of mis-steps. We rec'd several calls and emails saying the appt was at 9, no it was at 9:30, no it is a More

by SANDYOALLEN
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Koval

April 19, 2025

Dealership Rating
Employee Rating

Great staff that does thier best to get the work done same day and accommodate your schedule. The shuttle service is definitely a plus! More

by debrosado1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval , Sam, the shuttle driver.

Apr 23, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for your great review! We're so glad to hear you had a great experience with us here at Matthews Hyundai of Greece!

April 18, 2025

Dealership Rating
Employee Rating

everyone was great to deal with they took care of me and check the brakes. No charge. I had gone to the other Hyundai dealer in Henrietta. They wanted to charge me $300. I just got the car eight months ago More

by PAULABERN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Apr 23, 2025

Matthews Hyundai of Greece responded

Hi- your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 14, 2025

Dealership Rating
Employee Rating

Well I drive 1&1/2 hours to use their service so that says something. More

by traceylea23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Matthews Hyundai of Greece responded

Hi Tracey- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 13, 2025

Dealership Rating
Employee Rating

I think there the best. They know exactly what to do with my car when it has to be fix. I won't bring it no where else. More

by rcieri0dr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 08, 2025

Dealership Rating
Employee Rating

Todd is so efficient and takes care to keep me informed . All work was done extremely well and on time More

by daryl.p55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Matthews Hyundai of Greece responded

Hi Daryl- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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