Tom Boggess
Tom Boggess at Courtesy Chevrolet Center
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Tom Boggess | Page 2

Service Advisor

Courtesy Chevrolet Center

750 Camino Del Rio North
San Diego, CA 92108

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4.8
223 Reviews
4.8

223 Reviews

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223 Reviews of Tom Boggess

February 20, 2024

Dealership Rating
Employee Rating

It took three weeks to get a repair quote from your paint department we had to get Pat Kroneberger to help us with this. Not very professional we have a total of 11 chevy trucks in our fleet not sure if we a More

by CHUY0
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Smith

Feb 20, 2024

Courtesy Chevrolet Center responded

Dear Valued Customer, We regret any inconvenience and delay you experienced while awaiting your repair quote. Upon reviewing the situation, it appears there was a challenge with our Parts Department ordering system at the time of your visit. This issue necessitated a manual review to source each required component, which unfortunately prolonged the process of generating an accurate quote. We are actively working to resolve this matter to prevent similar occurrences in the future. We sincerely hope to have the opportunity to serve you again and demonstrate the high level of customer service that our company is committed to providing. Kind regards,

February 20, 2024

Dealership Rating
Employee Rating

Great experience and it all went smoothly from start to finish Great job from the sales team More

by JERRYC2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon Maldonado

Feb 21, 2024

Courtesy Chevrolet Center responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

February 16, 2024

Dealership Rating
Employee Rating

Communication is not very good, not answering phones and not returning messages as well as just the guessing when vehicles will be done. I know they are busy but very disappointed. This is my 3rd new vehicl More

by RAMERELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katrina Munoz

Feb 23, 2024

Courtesy Chevrolet Center responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 295-4648 when you have a chance. Thank you, and we look forward to hearing from you.

February 14, 2024

Dealership Rating
Employee Rating

Great service as usual. Friendly people there is a plus. I will continue to do business with Mr. Boggess and courtesy. More

by ddjaich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2024

Courtesy Chevrolet Center responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

February 14, 2024

Dealership Rating
Employee Rating

Had a great sales experience. Got he truck I wanted and everything went very smooth and the sales people were great More

by JERRYC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2024

Courtesy Chevrolet Center responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

February 06, 2024

Dealership Rating
Employee Rating

Mr, Boggess has consistently gone above and beyond to ensure my satisfaction, There is no problem to large to handle, I have dealt with him and Courtesy Chevrolet in both a personal and professional leve More

by r_rozell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Balvaneda , Robert Medina

Feb 09, 2024

Courtesy Chevrolet Center responded

Thank you for your kind review; we are happy to pass along your comments to Mr, Boggess here at Courtesy Chevrolet Center! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2024

Dealership Rating
Employee Rating

Tom is very helpful and always informant on our vehicles that are getting serviced. never had any issues with tom or the service department. More

by CHUY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Courtesy Chevrolet Center responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 26, 2023

Dealership Rating
Employee Rating

Great team over there. They always work fast and make the process of buying vehicles easy. More

by BILL@HORIZONLIGHTINGINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Munoz

Dec 28, 2023

Courtesy Chevrolet Center responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 21, 2023

Dealership Rating
Employee Rating

Tom has been outstanding in the service for my commercial truck always on time and most helpful thanks for all the great work Tom More

by RITESTEPFLOORING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Courtesy Chevrolet Center responded

Thank you for your kind review; we are happy to pass along your comments to Tom here at Courtesy Chevrolet Center! Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2023

Dealership Rating
Employee Rating

Luke and Javier are great to work with. They kept me up to date on the status of our trucks. More

by JONATHANG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Hopkins, Javier Botero

Dec 16, 2023

Courtesy Chevrolet Center responded

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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