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Tom Brown
Tom Brown
Sales Associate
Chapman Ford Northeast Philadelphia
9371 Roosevelt Blvd
Philadelphia, PA 19114
17 Reviews
Dealership Experience
35 yrs
Industry Experience
35 yrs
Languages Spoken
English
17 Reviews of Tom Brown
June 18, 2023
Great place ,and I recommend it for the great service ! And I really recommend Brian Brook! And I really recommend Brian Brook! More
by Julianadu189
Other Employees Tagged: Brian Brooks, Brian Burnley
Helpful 
June 05, 2023
I cannot express my gratitude enough for the treatment I received. Don Biddle, Don Reed and Tom Brown, thank you all for being so helpful and empathetic towards my particular situation. You made what would received. Don Biddle, Don Reed and Tom Brown, thank you all for being so helpful and empathetic towards my particular situation. You made what would have been a very stressful time for me very easy. I now have a beautiful Ford EcoSport, Thank you!! More
by yvette5701
Other Employees Tagged: Hank Biaesch, Don Biddle , Don Reed
April 15, 2023
DONT GO TO THIS DEALER! !! I called in wanted to purchase a truck that I already was pre qualified for and had the check ready to purchase. After running me around all day th !! I called in wanted to purchase a truck that I already was pre qualified for and had the check ready to purchase. After running me around all day they ran my credit multiple time after I repeated told them not to do it . They were Aware of my approval but wanted me to finance it through them so they can add all types of dealer fees . I spoke with mike and the sales manager and basically was told to xxxx off or bring in the check to get the truck .. so unless you want extra fees and 15 inquiries on your credit DONT GO HERE ! They aren’t honest and will tell you anything to get you into the dealership to mess up your credit at the expense of them selling you a car even if you have your own financing already . More
by Dwayne
Other Employees Tagged: Hank Becker, Hank Biaesch, Blake Rosenberg, Brian Brooks, Mike Moyer, Jim Stevenson, Mike Foster, Bruce Paynter , Bob Kozub
Verified CustomerJanuary 29, 2020
Tom Brown was wonderful, service was fast and as promised!Car was ready for pick up on time. Everything was explain to us! Thank you! promised!Car was ready for pick up on time. Everything was explain to us! Thank you! More
by mzuk24
Other Employees Tagged: Hank Becker, Hank Biaesch, Bob Keisler, Mike Foster
December 23, 2019
Customer Satisfaction It’s all about you the customer. This is not just some Company advertising gimmick, they really mean it. I have found that if your service is small o It’s all about you the customer. This is not just some Company advertising gimmick, they really mean it. I have found that if your service is small or monumental like having your engine replaced, Chapman service is with you so you get the up most care. I speak from experience.. More
by ecolfer00
Other Employees Tagged: Bob Keisler
October 21, 2019
Oil change Every time i need work on my passat i get the best of service from champman Volkswagen. I have no complaints, service is always on point. Never had to Every time i need work on my passat i get the best of service from champman Volkswagen. I have no complaints, service is always on point. Never had to bring my passat back for the same issue. More
by sharon0322
Other Employees Tagged: Brian Brooks, Dharren Tercier, Bob Keisler , Ashley Miller
September 11, 2019
Go ask for Tommy ! He will help you ! I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy rea I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy really cares and worked hard to find us a perfect match! Everyone there in every department was very nice and I will definitely send everyone I know there! More
by jshep1011
Other Employees Tagged: Hank Becker, Blake Rosenberg, Lamont Coker , Ashley Miller
August 14, 2019
Excellent service and communication. Mr.Tom Brown was excelent to deal with when we went there.He and his staff were very knowledgeable and answered every question that we could think of Mr.Tom Brown was excelent to deal with when we went there.He and his staff were very knowledgeable and answered every question that we could think of asking. More
by Twocustomers
Other Employees Tagged: Lamont Coker
