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Tom Caruso
162 Reviews
162 Reviews
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162 Reviews of Tom Caruso
September 15, 2025
Thanks was a great experience, good customer service and people in the service department fantastic people in the service department fantastic More
by ERIKITA0713
Verified CustomerOther Employees Tagged: Justin Diaz, Eric Martin Vergara, Alexander Chaplin, Justin Crouch, John Paddyfoot, Craig Battinell, Oscar Alicea, Telon Gumbs, Jasmine Yarwood
September 12, 2025
Excelente trabajo me enconto como me trataron tremenda atención al cliente excelente personas le doy un 100 atención al cliente excelente personas le doy un 100 More
by yankielcalvogomez
Other Employees Tagged: Mitchell Byrd, Justin Diaz, Alexander Chaplin, Justin Crouch, Sam Kelly, Craig Battinell, Oscar Alicea, Telon Gumbs, Sarita Alzate
September 11, 2025
Everyone was friendly and attentive, just a small problem coordinating delivery, but it all worked out for the best. coordinating delivery, but it all worked out for the best. More
by LILRED1942
Other Employees Tagged: Justin Diaz, Samuel Dotson, Lindsey Biswas
September 05, 2025
Always great service. Also there was a hot Japanese guy working yesterday so eye candy is also a plus :) Also there was a hot Japanese guy working yesterday so eye candy is also a plus :) More
by JMLOVE2001
Other Employees Tagged: I don’t see the guy who attended me yesterday on that list
August 28, 2025
Excellent service, partially covered under warranty. Gave me a loaner car until work completed. Entirely satisfied! Gave me a loaner car until work completed. Entirely satisfied! More
by PPROFFMAN
Other Employees Tagged: Justin Worrell, Justin Diaz
August 22, 2025
The folks that work there are very helpful and the work done on my vehicle, wether it is an oil change or other is done satisfactory!!! done on my vehicle, wether it is an oil change or other is done satisfactory!!! More
by RGPAONE
Other Employees Tagged: Justin Diaz, Kyle Reinsch , Devon Thomas
August 20, 2025
I was given technician’s recommendation and agreed to services needed but kept having problems and to keep coming back within short periods of time. Not sure why the subsequent services were not included services needed but kept having problems and to keep coming back within short periods of time. Not sure why the subsequent services were not included in the recommendations. I’m assuming they were not able to see the problem forthcoming. But overall I am pleased with the services that Hyundai Wesley Chapel provides. My thanks to Jasmine and the service team for keeping my car safely traveling on the road. More
by TONYVALDEZ
Other Employees Tagged: Jasmine Yarwood , Tom Swedberg
August 09, 2025
Jasmine deserves a pay raise and associate of the month. She provides excellent customer service. She provides excellent customer service. More
by SHANIRICHERDSON28
Other Employees Tagged: Telon Gumbs, Jasmine Yarwood
August 08, 2025
The service itself was great but the upsell is not. I don’t know if it’s necessary or not, but the car was doing fine and I just wanted the 30,000 mile service. Did I really need the additional $375.00 I don’t know if it’s necessary or not, but the car was doing fine and I just wanted the 30,000 mile service. Did I really need the additional $375.00 worth of work? I’m not a service technician so I erred on the side of caution but that doesn’t mean I’m not irritated. More
by WhiteboyMolloy
August 07, 2025
I had the worst experience at this dealership. The customer service was absolutely appalling from start to finish. The sales advisors were completely unprofessional, unhelpful, and showed zero int The customer service was absolutely appalling from start to finish. The sales advisors were completely unprofessional, unhelpful, and showed zero interest in actually helping customers. The service was painfully slow - I wasted hours of my time waiting around while the staff seemed to move at a snail’s pace. When I tried to address my concerns and problems, they were dismissive and provided no solutions whatsoever. It felt like they couldn’t care less about my needs as a customer. The advisors were rude, unresponsive, and clearly not trained in basic customer service. I left feeling frustrated and disappointed, with none of my issues resolved. Save yourself the headache and go literally anywhere else. This place clearly doesn’t value their customers or provide the service you’d expect when making such an important purchase. There are plenty of other dealerships that will actually treat you with respect and professionalism. I will never return and strongly advise others to take their business elsewhere.​​​​​​​​​​​​​​​​ More
by bearish-likely-9a
Other Employees Tagged: Arthur "AJ" Wilson , John Guzman
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