Tom Patanio | Page 8

I am so impressed!!!! My 2018 Subaru Outback has had a mysterious battery problem that another dealer could not diagnose. After a couple of days, the battery would die. I decided to try a new dealer and mysterious battery problem that another dealer could not diagnose. After a couple of days, the battery would die. I decided to try a new dealer and luckily found Tom Patanio at Pine Belt Subaru. Not only was he welcoming, thorough and obliging, he was SMART! He was able to diagnose the very issue that the other dealer failed to recognize. Tom is my new go-to when my Subaru needs servicing. He is the man! More

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Tom Patanio - great service advisor! I would like to highly compliment Tom Patanio on his handling of a few issues with my car. Tom couldn't have been nicer or more helpful. When I brou I would like to highly compliment Tom Patanio on his handling of a few issues with my car. Tom couldn't have been nicer or more helpful. When I brought my car in, he explained the entire process for me. I was given a loaner car for just about two weeks while they worked on my car. Tom kept me posted about the work being done and made sure that everything was taken care of. He's not what I would describe the "typical" car service advisor! Very pleasant and polite and I was so happy with how everything turned out. Thank you, Tom! More

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Service Very attentive and helpful. Waiting for you as soon as you arrive. Explained everything. Prompt fast service. Had a loner car while mine was serviced. Very attentive and helpful. Waiting for you as soon as you arrive. Explained everything. Prompt fast service. Had a loner car while mine was serviced. More

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love servicing my vehicle at Pine Belt Service is great. Always in and out for express service. Scott and Tom are great advisors. I highly recommend them. They are honest and trustworthy Service is great. Always in and out for express service. Scott and Tom are great advisors. I highly recommend them. They are honest and trustworthy. More

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Mike Tillis, our sales representative was terrific to work with! He made the process very easy for my folks and I. Car shopping can be overwhelming especially once you get up there in years. We were trea work with! He made the process very easy for my folks and I. Car shopping can be overwhelming especially once you get up there in years. We were treated fairly and at a pace that we were comfortable with. We were introduced to the service staff, and they offer a scheduled appointment to come back and review all the new technology features on the car, which is a fantastic service. Mike also took the time to download the Subaru App on my mother’s phone so she can use her cell phone to start the car.... a great feature! Pine Belt was competitive on pricing and also came in at a lower financing rate than other dealers. Overall our experience was excellent and I would definitely recommend this dealership and our Salesman Mike. More

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