Tom Rodriguez | Page 3

Slow, lazy and above all a liar is how I would rate Tom. Dealing with his ineptitude has turned me from this dealership for good. Dealing with his ineptitude has turned me from this dealership for good. More

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Christian was friendly and easy to work with. However I did not receive any responses on the text line when I inquired about the status of my vehicle a few times. Was not pleased that my car came However I did not receive any responses on the text line when I inquired about the status of my vehicle a few times. Was not pleased that my car came back dirty even after I specifically asked about the complimentary wash. Everything else was okay. Like I said, Christian was easy to work with. Not sure about porters and other rep I spoke with. More

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It was time for my 2016 Ram 1500 for its 60k inspection. Yes, it’s expensive. However, I’m confident the technician did the job right. I also had to repair the right outside mirror. Thinking it was covered Yes, it’s expensive. However, I’m confident the technician did the job right. I also had to repair the right outside mirror. Thinking it was covered under the warranty, it was not. The work was done right as well. More

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Quick and easy appointment set up and drop off. Vehicle was in and out, no delays. Vehicle was in and out, no delays. More

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Time was much better than expected. Ride home was great because I didn't have to wait long. The recommended service was a bit too pricey for my budget. I turned down the service offe Ride home was great because I didn't have to wait long. The recommended service was a bit too pricey for my budget. I turned down the service offer and the vehicle was returned to me without cost! More

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My vehicle has been with you since Nov 1, 2023 and today is Feb 15, 2024... That is 3 1/2 months!!!! I have not heard from anyone in 3 weeks!!!! I've been told numerous times, "it will be ready next week... is Feb 15, 2024... That is 3 1/2 months!!!! I have not heard from anyone in 3 weeks!!!! I've been told numerous times, "it will be ready next week..." I've been told that since November and up until 3 weeks ago since the last contact. I have filed a complaint with the AZ Attorney General's office. This has been ridiculous! More

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Great service completed in a timely matter! Identified other issues during scan which was appreciated Identified other issues during scan which was appreciated More

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I brought my car in for repairs, due to a recall notice I received. The vehicle was repaired in the time frame I was given.The staff especially Tom Rodriguez was very courteous and professional. Highly reco received. The vehicle was repaired in the time frame I was given.The staff especially Tom Rodriguez was very courteous and professional. Highly recommend, great job. More

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Tom Rodriguez was very helpful and kind. Work was performed perfectly and I have my truck back. Runs great. Thx. Tom and Larry Miller! Work was performed perfectly and I have my truck back. Runs great. Thx. Tom and Larry Miller! More

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The first time I took my Ram in they kept it several days and never even looked at it. The send time was much better. Tom is an excellent service advisor and never even looked at it. The send time was much better. Tom is an excellent service advisor More

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