Tom Ryan
Tom Ryan at Hoffman Lexus

Tom Ryan

Brand Specialist

Hoffman Lexus

750 Connecticut Blvd
East Hartford, CT 06108

5.0
141 Reviews
5.0

141 Reviews

Write a Review

Dealership Experience

24 yrs, 1 mo

Industry Experience

37 yrs, 1 mo

141 Reviews of Tom Ryan

April 23, 2025

Dealership Rating
Employee Rating

I was very impressed with the dealership and the professional way the purchase was done. More

by diane.dunn0322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2025

Hoffman Lexus responded

Thanks, Diane! We're happy to know your experience was a positive one. We look forward to serving you again in the future!

Apr 23, 2025

diane.dunn0322 responded

Thank you!

March 22, 2025

Dealership Rating
Employee Rating

The salesman was very helpful and very professional He was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. More

by sharianbsingh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Hoffman Lexus responded

Sharian, we're delighted to hear that our salesman exceeded your expectations at Hoffman Lexus! We look forward to welcoming you back in the future. Thanks for sharing your experience with us!

January 08, 2025

Dealership Rating
Employee Rating

Tom was great in offering exceptional customer service while assisting me with my purchase. The sales team worked together for a very smooth and simple completion of all areas of my experience! More

by lbmacclain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Ramos, Emmerson Corbin

Jan 08, 2025

Hoffman Lexus responded

We're so happy to hear that Tom and the sales team provided exceptional service during your purchase at Hoffman Lexus. Thank you for sharing your positive experience with us!

October 20, 2024

Dealership Rating
Employee Rating

Excellent customer service that does not push to sell any other services for your car More

by lucyy10
Recommend Dealer
Yes

Other Employees Tagged: Dan Savoia

Oct 22, 2024

Hoffman Lexus responded

Thank you for your confidence in Hoffman Lexus, and for your business. We are grateful to have you as a customer!

October 16, 2024

Dealership Rating
Employee Rating

Just purchased my second Lexus from Hoffman Lexus. Both purchases were with Tom Ryan who treated me like family! Patiently answered my numerous questions, was professional and so kind. The Sales Ma More

by Patty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Ramos , Cherif Dioul, Sales Manager

Oct 16, 2024

Hoffman Lexus responded

Patty, thank you for choosing Hoffman Lexus again and sharing your wonderful experience with Tom, Cherif, and Al! We're delighted to hear that our team made you feel like family. Enjoy your new Lexus!

October 15, 2024

Dealership Rating
Employee Rating

We worked with Tom Ryan and he did a fantastic job! We saw the car we were interested in online. We don’t live close to the dealership, so Tom agreed to bring the car to us (50 minutes away). We worked More

by gary_federico
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Al Ramos , Brittany

Oct 16, 2024

Hoffman Lexus responded

Gary, we're delighted to hear that Tom and the team at Hoffman Lexus provided such a seamless experience for you. It's great to know everything was ready when you arrived! Enjoy your new car!

October 02, 2024

Dealership Rating
Employee Rating

After purchasing 25 plus cars in my lifetime, this is the first time it was fun. Working with Tom was fun and a pleasure, neat looking, no slickback hair, straight forward. And no xx.. More

by Liondoris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Emmerson Corbin

Oct 03, 2024

Hoffman Lexus responded

We're delighted to hear that Tom made your car-buying experience enjoyable at Hoffman Lexus! Thanks for sharing such positive feedback. Enjoy your new ride!

July 08, 2024

Dealership Rating
Employee Rating

Hoffman Lexus knows how to treat their customers. Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! More

by Timothym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ramos, Monica Pelletier , Justin? I think was the service tech

Jul 09, 2024

Hoffman Lexus responded

Timothy, we're delighted to hear that you had such a positive experience with our team at Hoffman Lexus. Thanks for the great feedback!

June 29, 2024

Dealership Rating
Employee Rating

I was greeted immediately and introduced to Tom Ryan who listened and found a car that met my needs I was treated fairly and purchased the vehicle. The Hoffman staff were friendly and treated me with respec More

by seaforth35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 01, 2024

Hoffman Lexus responded

Thank you for sharing your positive experience with Tom and the team at Hoffman Lexus! We're glad to hear that you felt respected and found a car that met your needs. Enjoy your new vehicle!

May 11, 2024

Dealership Rating
Employee Rating

Hello, My wife and I have purchased (2) Lexus vehicles in the past nine months. I liked Hers so much that I went out and bought myself one too! Tom Ryan was our salesman, who is very knowledgeabl More

by The Candy Man
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Chodulski, Al Ramos , Roy (in service department)...Very friendly and most knowledgeable!

May 13, 2024

Hoffman Lexus responded

We're so glad to know that you and your wife had a great experience with Tom Ryan at Hoffman Lexus! It's wonderful to see our team going above and beyond. We appreciate the recommendation, enjoy those new rides until we meet again for another purchase down the road!

1
...

Dealership Inventory (63 Vehicles)

used 2021 Ford Mustang Mach-E car, priced at $21,456
2021 Ford Mustang Mach-E
used
SPACE WHITE METALLIC exterior
Automatic
All-wheel Drive
used 2024 Lexus RX 350 car, priced at $48,989
2024 Lexus RX 350
used
Cloudburst Gray exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz GLS 450 car, priced at $51,989
2022 Mercedes-Benz GLS 450
used
White exterior
Automatic
All-wheel Drive
new 2025 Lexus TX 500h car, priced at $73,355
2025 Lexus TX 500h
new
Celestial Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Lexus RX 450h+ car, priced at $78,274
2025 Lexus RX 450h+
new
Iridium exterior
Automatic
All-wheel Drive
new 2025 Lexus TX 350 car, priced at $65,545
2025 Lexus TX 350
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive