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Tom Urbina
Refer Me
276 Reviews
Industry Experience
25 yrs, 10 mos
276 Reviews of Tom Urbina
November 07, 2017
Simply superb sales & service I worked with Taylor to purchase my 2017 CRV Touring. He was absolutely the right man at the right time for the right job! He worked hard to get me I worked with Taylor to purchase my 2017 CRV Touring. He was absolutely the right man at the right time for the right job! He worked hard to get me a really great deal of a fabulous car and I love it! I have been very happy with all of my experience @ Arrowhead Honda since I bought my 2014 CRV so I have only good thing to say about both the sales and service teams and I'm happy to sing those praises to anyone! It really meant a lot to me that when I had to say goodbye to my 2014 Taylor TOTALLY got my whole Yoda vibe and I'm happy to report that my 2017 is now properly "Yoda-fied"! Sell on young padawan,,,,,,,, More
by Toni "Yoda" B
Other Employees Tagged: Taylor Eberle , Brandon Whitaker
Helpful 
March 21, 2017
Exceptional resolution service I want to take the time to say thank you to Arrowhead Honda for handling my dispute timely rather than it go ignored or unnoticed. I want to take the time to say thank you to Arrowhead Honda for handling my dispute timely rather than it go ignored or unnoticed. More
by kmarodell
Other Employees Tagged: Travis
March 09, 2016
My experience with Gary Hamilton and the Honda team wasGreat I am very happy and pleased with all aspects of the deal. Gary took his time and was very courteous! He answered all of my questions. I did not feel p I am very happy and pleased with all aspects of the deal. Gary took his time and was very courteous! He answered all of my questions. I did not feel pressured. More
by NormaTheDietDiva
Other Employees Tagged: Jason Heximer , Gary Hamilton, My salesman was Gary Hamilton. His name did not appear above for sales.
November 17, 2015
Arrowhead Honda Rocks Brian "Twitch", makes buying a car a whole lot better. The entire experience at Arrowhead has been smooth and easy, all the way through financing. Brian "Twitch", makes buying a car a whole lot better. The entire experience at Arrowhead has been smooth and easy, all the way through financing. Great company to do business with. More
by Hirschpch
Other Employees Tagged: Jason Heximer , Brian Alexander
November 13, 2015
Mike Diley, Jeffrey Sokol, and Tom Urbina are great!! This is my second new CRV purchased in the last 10 years. My 2005 CRV lasted the longest I have ever had any vehicle. I also purchased a used Civic in This is my second new CRV purchased in the last 10 years. My 2005 CRV lasted the longest I have ever had any vehicle. I also purchased a used Civic in 2004. Mike Diley was very responsive on line before I came to the store and a lot was prepared before I got to the dealership. Mike is very congenial and pleasant to speak with and offers great customer experiences and vehicle knowledge. Jeffrey in Finance was persistent in connecting with the best financing possible and is very knowledgeable. I have always had great service with my 2005 CRV with Tom as well through the years! More
by Vicki V. from Peoria
Other Employees Tagged: Jeffrey-Finance
September 22, 2015
Service from Thomas Urbina I received expedient, polite, and professional service from service advisor Thomas Urbina this morning. Having interacted with Thomas before, I know t I received expedient, polite, and professional service from service advisor Thomas Urbina this morning. Having interacted with Thomas before, I know that this ia the norm for him! Butch Kress More
by Butcher
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