Tom Wilkins | Page 4

Wilkins Hyundai smashed my Genesis! Wilkins Hyundai service smashed my 2015 Genesis sedan while in for an oil change in November of 2016. They had it negligently repaired, as the paint d Wilkins Hyundai service smashed my 2015 Genesis sedan while in for an oil change in November of 2016. They had it negligently repaired, as the paint doesn't match the rest of the car. I have emailed them multiple times, and called them as to my dissatisfaction and the need to fix the car properly with matching paint, as they smashed it. They have not once ever gotten a return an email or phone call. I have no choice but to file a lawsuit to recoup the damages on my $53,000 car that has mismatching paint and body damage. I do not recommend this dealer to buy a car from or do any service work. If there is any issue, they will not work with you and will never get back to you. Avoid this place.... More

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I was very happy with my overall experience at Wilkins. My experience was extremely smooth and pleasant. I felt comfortable the whole time, I was not pushed or coerced into anything I didn't want. I will be My experience was extremely smooth and pleasant. I felt comfortable the whole time, I was not pushed or coerced into anything I didn't want. I will be back and I will recommend my friends and family. More

by JRILEY108 Verified Customer Verified Customer

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BEST PLACE TO BUY FROM I HAVE PURCHASED ALOT OF CARS AND THE SERVICE AT WILKINS IS EXCEPTIONAL!! I WOULD NOT PURCHASE A NEW CAR FROM ANYWHERE BUT WILKINS HYUNDAI. I HAVE PURCHASED ALOT OF CARS AND THE SERVICE AT WILKINS IS EXCEPTIONAL!! I WOULD NOT PURCHASE A NEW CAR FROM ANYWHERE BUT WILKINS HYUNDAI. More

by NSHIMON Verified Customer Verified Customer

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GREAT PLACE TO DO BUSINESS FROM THE OWNER TOM WILKINS TO THE SALESMAN JIM MINOGUE GREAT EXPERIENCE AND SUCH A BREATH OF FRESH AIR TO DEAL WITH. CHRIS IN SERVICE EXCEPTIONAL JOB. FROM THE OWNER TOM WILKINS TO THE SALESMAN JIM MINOGUE GREAT EXPERIENCE AND SUCH A BREATH OF FRESH AIR TO DEAL WITH. CHRIS IN SERVICE EXCEPTIONAL JOB. I CAN DROP IN THERE ANYTIME FOR SERVICE AND HE ALWAYS PROVIDES A CAR FOR ME. I ALMOST FORGET WHEN I PICK IT UP ITS SITTING INSIDE ALL CLEANED UP AND READY TO GO. I THINK THIS IS MY 5TH CAR FROM THERE AND THE REASON I KEEP GOING BACK IS BECAUSE OF THE EASE OF DOING BUSINESS. IF YOU WANT A GREAT EXPERIENCE SEE JIM MINOGUE AND HE WILL MAKE IT SIMPLE FOR YOU TO PURCHASE A CAR. More

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Love Wilkins Hyundai! As stated in my Hyundai survey, I am a Hyundai customer for life as I just upgraded from my 2013 Elantra Limited to a 2016 and am so happy with my car As stated in my Hyundai survey, I am a Hyundai customer for life as I just upgraded from my 2013 Elantra Limited to a 2016 and am so happy with my car! Service and attention are awesome and never pressured into anything! Everyone there is a pleasure to do business with in every way! More

by FUCCI02 Verified Customer Verified Customer

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First time buyer, at Wilkins. Wilkins Hyundai did exactly what they are supposed to do: Deliver a good car for a fair price while being nice during the entire visit. This is my fir Wilkins Hyundai did exactly what they are supposed to do: Deliver a good car for a fair price while being nice during the entire visit. This is my first time using the dealership and was very happy. More

by JIM0 Verified Customer Verified Customer

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excellent We were able to test drive the car, and that sold us. Also the service department at Wilkins is excellent. Thanks Wilkins Hyundai for our beautiful r We were able to test drive the car, and that sold us. Also the service department at Wilkins is excellent. Thanks Wilkins Hyundai for our beautiful ride. More

by GQTUX263 Verified Customer Verified Customer

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Best Dealership I've been to in the state of IL. I have been searching for a quality car for a couple months now and got completely fed up with various salesmen and dealerships across the dupage coun I have been searching for a quality car for a couple months now and got completely fed up with various salesmen and dealerships across the dupage county area. Working with Joe Lipira was quite the opposite experience. Patience, kindness, and a willingness to work with me are only a few characteristics to describe this wonderful man. My car is in mint condition and this is the best car I've ever purchased. If I ever need another car I will ONLY go to Wilkins Hundai and most definetly ask for Joe Lipira. I would strongly reccomend him and his team at Wilkins Hundai to anyone searching for a quality car at an impeccable price! More

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classic bait and switch i am sorry to see that others have had the same exact BAIT AND SWITCH scam tried on them. the salesman tried to sell us a car with a $1,000 add on to i am sorry to see that others have had the same exact BAIT AND SWITCH scam tried on them. the salesman tried to sell us a car with a $1,000 add on to have the car certified. once i was home and comparing this car to another i noticed that on their site and on craigslist they had the car as a certified used car without the extra 1K in fees. After I called the salesman and asked him about it he mentioned that this was already discussed and that the ads that are still up days later, were wrong. After asking to speak with his manager I hear his handset hang up on me. I called back left a message for the manager and he called me back stating that he was grateful i brought the mistake to his attention and that he would be willing to honor the advertised deal. (as like he had a choice in the matter). He also ensured me that the advertising department would have to change that right away and sure enough days later it shows the same. As they were not willing to negotiate a penny off of the car, I originally walked out. The next day they were willing to take off $200 but made it sound that their children would go hungry for the month because of it. On a 20K vehicle this is a slap in the face. you expect to go to a dealer and negotiate money off of a car not get charged a grand more to "certify" an already certified car. buying a car can be very stressful and to top it off having to deal with such intentional crooks, it makes the car buying experience that much worse. BUYER BEWARE!!! Mr Wilkins, thank you for your response however please be advised that as requested, I will not be removing my review of your dealership as others need to be made aware of what they are walking into. Keep in mind that the $200 your sales person and manager were willing to take off was not the bigger issue. as insulting as that is to any car buyer out there, the bigger issue lies with the fact that as I write this response your vehicle is still advertised on your website and on craigslist as a certified used vehicle. (After the manager ensured me that it would be corrected on the ads.) In addition as great as buying a certified car may be, it does not state anywhere that the buyer will have to pay an additional $1,000 for that certification of an already certified car. Add insult to injury, The salesperson was not willing to honor that advertisement, he stated that this was already discussed and that was that. As this was set in stone, and simply made it OK for me to be taken advantage of. Now this was all prior to hanging up on me when I asked to be speak to his manager. When the manager returned my voicemail, he at the end stated that he would be willing to honor that deal, as i would assume that he legally has to. In closing, the issue again is the fact that the salesperson knew exactly what he was doing and decided to keep digging a bigger hole if you will. Instead of admitting his mistake or at the very least "pretend" he made a mistake and take the higher road, he felt it would be best to make me feel as I was the one that was wrong and that I should of assumed it was normal to pay more for (again) certifying an already certified car. Either way, we purchased a brand new car for literally five dollars more then your advertised price with the exact package at patrick hyuindai. Shortly they will get my well deserved praises on this site along with others, as by no means did I feel lied to or in any way feel like i was being taken advantage of. More

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DONT SHOP THERE DON'T SHOP THERE. People were rude and post cars that they don't have on the website. I scheduled and appointment and left my phone number.However whe DON'T SHOP THERE. People were rude and post cars that they don't have on the website. I scheduled and appointment and left my phone number.However when I got there the dealer said it was sold in the morning. The car keeps riposting with even lower rate when asked all can they say is "Sorry". Ridiculous. I wouldn't ask you to trust my experience but have it in mind if you decide to shop there. More

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