Tommie Mercer
Tommie Mercer at Southside Kia
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Tommie Mercer | Page 3

Service Advisor

Southside Kia

9401 Atlantic Boulevard
Jacksonville, FL 32225

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Tommie Mercer

October 18, 2022

Dealership Rating
Employee Rating

Y’all have a great service department and very secure service routers I enjoy working with but I have been there twice or a recall y’all ordered it the last time no one has called More

by Tommymmanasco
Customer Service
Recommend Dealer
Yes

October 13, 2022

Dealership Rating
Employee Rating

I love going to this dealership. They always are quick to serve and do a great job on my car. They are more than happy to call me or text me when my vehicle is ready so I don’t have More

by ashleyshuizer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 12, 2022

Dealership Rating
Employee Rating

Anytime I visit Kia Southside I am greeted right away. Service is by far the best experience. Tommie is very helpful and gives a experience like no other dealership I've visited in the pass. More

by Tyjuan216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Southside Kia responded

Thank you for letting us know our team member Tommie was so helpful!

September 09, 2022

Dealership Rating
Employee Rating

I had an oil change appointment and Bo Mercer and his team provided prompt, excellent service as usual. More

by jac.ma.789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2022

Southside Kia responded

We're thrilled to hear Bo and our team always deliver an excellent customer service experience! Thank you for the fantastic review!

August 29, 2022

Dealership Rating
Employee Rating

Bo Mercer in the service department is professional and friendly and kept me informed about what was going on with my car. I am very satisfied with my experience. More

by navada.joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2022

Southside Kia responded

Bo, we're happy to hear our team made your experience a great one -- thank you!

August 10, 2022

Dealership Rating
Employee Rating

Courteous, friendly, knowledgeable Staff. They genuinely care about you and your vehicle. I highly recommend Southside Kia service department. More

by carisscm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Southside Kia responded

Thank you for the kind review!

August 06, 2022

Dealership Rating
Employee Rating

Go see Anthony, Tommy, or Reilly. The Southside Kia team customer service is excellent! I highly recommend them! More

by carisscm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Southside Kia responded

We're delighted to hear our team delivered an excellent customer service experience! Thank you for the fantastic review!

June 30, 2022

Dealership Rating
Employee Rating

Bo Mercer assisted me in my service. We are extremely pleased with his attention to our car getting taken care of!!! We would recommend him and this dealership!!!! More

by d1madden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bo Mercer

June 09, 2022

Dealership Rating
Employee Rating

Southside KIA was able to diagnose and repair AC in a timely fashion. Always kept me up to date on progress. The repair took longer than anticipated but the waiting area was clean and comfortable and a s More

by Al
Recommend Dealer
Yes

May 24, 2022

Dealership Rating
Employee Rating

Robert and Anthony G. were very professional! The scheduler got us in the same day!!! More

by Jessica and Anthony Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Jessica and Anthony Martin responded

Shout out and big thanks goes to the Kia dealership off of Atlantic Blvd!!! We are grateful for your dedication and attention to details. See you on the next service!!!

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