Tommy Luk
Tommy Luk at BMW of West Houston

Tommy Luk

Client Advisor

BMW of West Houston

20822 Katy Freeway
Katy, TX 77449

not yet
rated
38 Reviews
not yet
rated

38 Reviews

Write a Review

Dealership Experience

8 yrs, 11 mos

Industry Experience

15 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

View more languages

38 Reviews of Tommy Luk

May 09, 2024

Dealership Rating
Employee Rating

Everyone was very professional. Dealership was very friendly and customer orientatied. My salesperson Tommy yuk was awesome. More

by barbaraduncan04
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 10, 2024

BMW of West Houston responded

Hi Barbara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2024

Dealership Rating
Employee Rating

Friendly and professional service. Explains all deals in detail and makes any customer feel special. More

by Sean Burks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lourdes Ymson, Raymond Carrigan

Apr 03, 2024

BMW of West Houston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

Dealership Rating
Employee Rating

Amazing service and appreciate Tommy’s help for my new IX. Will definitely recommend to my friends More

by Hank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

BMW of West Houston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 03, 2021

Dealership Rating
Employee Rating

This is my second vehicle purchase from BWM West, both times with Tommy. Fantastic experience all around! This time Alonso helped me learn about new features of my X3. I really appreciated the time he More

by Marissaarch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lourdes Ymson , Alonso Munozcano

April 15, 2021

Dealership Rating
Employee Rating

Great service and take care of business. Tommy was is a great salesman and will ask for him if I get another vehicle. Thank you, More

by Carlosenrique0521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Le, Tommy

April 14, 2021

Dealership Rating
Employee Rating

Very smooth and pleasing experience through out the buying process. Tommy and his team were thorough in offering as well as executing every tasks properly. More

by Som mahakul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alonso Munozcano, Jessica from finance

April 14, 2021

Dealership Rating
Employee Rating

Great experience as always as I have leased a few vehicles over the last decade. Highly recommend Tommy Luk and Chris Blair who were both very knowledgeable and patient throughout this entire process More

by Paulc1618
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 14, 2021

Dealership Rating
Employee Rating

Beautiful dealership-everything you need is here-new car, parts, service, comfortable environment, friendly & helpful people. Tommy Luk is knowledgeable and helpful in new sales. More

by Slongpre001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 25, 2021

Dealership Rating
Employee Rating

The best service anyone can ask for!! Tommy and Maria went above and beyond to make me feel comfortable in purchasing my vehicle. Thank you and look forward in doing more business with BMW West Houston More

by Houtan.sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 15, 2021

Dealership Rating
Employee Rating

Had a very pleasant experience at BMW West Houston. I was looking for a non-BMW brand used car, Tommy Luk patiently answered all my questions and explained everything in details, which made the entire transa More

by K Cao
Recommend Dealer
Yes

Other Employees Tagged: Alonso Munozcano

1
...

Dealership Inventory (539 Vehicles)

used 2020 Chevrolet Tahoe car, priced at $56,996
2020 Chevrolet Tahoe
used
Black exterior
Automatic
Four-wheel Drive
used 2020 BMW X7 car, priced at $46,999
2020 BMW X7
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW 530 car, priced at $63,060
2024 BMW 530
new
Mineral White Metallic exterior
Automatic
Rear-wheel Drive
new 2024 BMW X3 car, priced at $51,445
2024 BMW X3
new
Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2024 BMW i4 Gran Coupe car, priced at $55,795
2024 BMW i4 Gran Coupe
new
Jet Black exterior
Automatic
Rear-wheel Drive
used 2021 Ford Mustang car, priced at $29,999
2021 Ford Mustang
used
Red exterior
Automatic
Rear-wheel Drive