Toni Seely

Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not predatory it feels like very poor form. Also they lost record of my warranty for two years.... If the service advisors weren't so personable I would've switched to an independent shop a long time ago. More

by Nope Verified Customer Verified Customer

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Vivian, in service, is simply outstanding. I have been a customer of Garff Mercedes for over 40 years. Vivian is a perfect example of why I will keep coming back. And I must mention Toni, wh I have been a customer of Garff Mercedes for over 40 years. Vivian is a perfect example of why I will keep coming back. And I must mention Toni, who fields calls to service, she has such a memory and always so pleasant, kudos! More

by ray@kimber.com Verified Customer Verified Customer

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Excellent customer service both in sales and service. The service staff always goes above and beyond. True professionals. The service staff always goes above and beyond. True professionals. More

by stephanie2051 Verified Customer Verified Customer

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I've returned to purchase vehicles for the past 24 years from Ken Garff which says it all! from Ken Garff which says it all! More

by Lauren Hunt Verified Customer Verified Customer

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Always kind. Every time I need ,I get advise. Always calling back when asked to do so. Taking good care of customers. Every time I need ,I get advise. Always calling back when asked to do so. Taking good care of customers. More

by OTTOWICZ Verified Customer Verified Customer

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Garrett did an excellent job at keeping me in the loop. And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great to hear Toni’s voice on the phone! I’ve been a customer for close to 40 years. The included car wash and the brief check up overview is a nice touch and I appreciated the “loaned car. The radiator leak a few days after I got my car back was very frustrating. What’s a consistent frustration is the cost of repairs largely due to labor charges with a shared split. More

by SUZEWEIR Verified Customer Verified Customer

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Team was great to work with and as always very responsive and helpful with all questions and helpful with all questions More

by tgeorge Verified Customer Verified Customer

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Salesmen were so knowledgeable of the cars and features. It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes! It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes! More

by MGB Verified Customer Verified Customer

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Vivian is the best! ! Always goes above and beyond to help. 20 out of 10!!! ! Always goes above and beyond to help. 20 out of 10!!! More

by johaupt Verified Customer Verified Customer

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Service always a good experiance. Management and Sales are great to work with. I recommend them all the time. Management and Sales are great to work with. I recommend them all the time. More

by WHEELWERKSMIKE Verified Customer Verified Customer

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