Tony Humbert | Page 9

Great, Great Service Everything is always great with Tom Gill Chevrolet. This was our 5th vehicle we have bought from Tom Gill over the years. Everything from our serv Everything is always great with Tom Gill Chevrolet. This was our 5th vehicle we have bought from Tom Gill over the years. Everything from our service with Tony Humbert in the service dept., honest and friendly person. We always call Tony when we bring our vehicles in for service. Chris Roderick - Sales, he was a sweetheart helping my daughter (who's 21) buy her first SUV in her name. My daughter was so excited and Chris helped in her excitement. Chris is very professional salesman and worked hard to answer are questions. The next day we came back and Chris was off, so Douglas Garrett assisted me in buying a 2014 version of the Equinox and I traded in my 2011 Equinox (got a letter from Holly wanting my car). Douglas is very knowledgeable of his products and took the time to show me everything about my Equinox. As a female, Douglas was very professional and I actually learned things about my Suv. Steve in finance! What a guy! He is so friendly and easy going. He made the process so easy for both loans. He went back to where our loans were before and boom. Got refinanced first try with the credit companies. I enjoyed talking to Steve. He knows his job. More

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Exceptional Becomes The Norm I have had both of my families vehicles serviced at Tom Gill since 2011. Tony always makes it fun, fast and easy. I can't imagine going any where el I have had both of my families vehicles serviced at Tom Gill since 2011. Tony always makes it fun, fast and easy. I can't imagine going any where else. Also I recommend Sandy starts a delivery service. More

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Horrible Customer Service After purchasing a new Equinox from Tom Gill we were told that with the "Tom Gill Advantage" we were to receive our first 4 oil changes at no cost. Wh After purchasing a new Equinox from Tom Gill we were told that with the "Tom Gill Advantage" we were to receive our first 4 oil changes at no cost. When we took the vehicle in for our 4th service we had reached 26k miles. We were told that they would not honor the 4th maintenance because we were over 24k miles. We explained to them that our first time trying to get in for our 6k service we had to wait over a week for an appointment and in that time we went over 7k miles due to a planned trip. This first service then set our proceeding services back. We were told we would have to pay $130 for an oil change in lieu of the free one we were owed. I spoke to a service manager and after several minutes of conversation was eventually laughed at and when I then lost my temper was hung up on. I would NEVER recommend Tom Gill Chevrolet to anyone after this experience. I was lied to by a sales person when I bought the vehicle and then not given any respect by the service department. More

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thank you tony I brought my cruze in for recommend maintenance. Tony explained what was needed and kept me in the loop while he had my car. Ask for Tony when you g I brought my cruze in for recommend maintenance. Tony explained what was needed and kept me in the loop while he had my car. Ask for Tony when you go to Tom Gill and you won't be disappointed. More

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Horrible Customer Service We came in around July last year and had the best customer service from our service guy Tony all the way down to the receptionist Mac (astonished to f We came in around July last year and had the best customer service from our service guy Tony all the way down to the receptionist Mac (astonished to find out she's no longer there). I came in yesterday to pick up my vehicle and after almost twenty minutes did I finally get my car. The receptionist Janet had no clue what she was doing or even where my car was at. We've been going to Tom Gill for a very long time and I would have to say this was the worst experience out of all of them. More

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Perfect Sales Experience I was absolutely impressed with the professional sales attitude of Steve Fischer. I felt like he was doing everything he possibly could to ensure my e I was absolutely impressed with the professional sales attitude of Steve Fischer. I felt like he was doing everything he possibly could to ensure my expectations were exceeded. Every aspect of my experience has been beyond my expectations. Steve has followed up after the sale to ensure that all my questions were answered and that everything was working well with my vehicle. Steve introduced me to Tony Humbert in the Service Department to ensure I was set for future service of my new truck. I couldn't have asked for a better experience! More

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Worst car buying experience ever I am a middle aged white collar worker with a masters degree. I have purchased over ten cars in my life and this was far the worst car buying experien I am a middle aged white collar worker with a masters degree. I have purchased over ten cars in my life and this was far the worst car buying experience I have ever had. If you are considering a Chevy I would go to a different dealer. If you are buying a used car, don't even think twice about looking elsewhere. This is a business of character alright, one of deceit and low integrity. More

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Above And Beyond Tony has always taken great care of our family. He is knowledgeable, courtesy and always takes time to make sure we are in the loop Tony has always taken great care of our family. He is knowledgeable, courtesy and always takes time to make sure we are in the loop More

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bumper for back of truck No cornation of employees.Used the cheapest parts to fix but charged as if genuine parts. Don't stand behind their work. Which sucks outloud. No cornation of employees.Used the cheapest parts to fix but charged as if genuine parts. Don't stand behind their work. Which sucks outloud. More

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Tony Humbert is the only reason I take my car to Tom Gill I purchased my car in 2010 from Tom Gill. I continue to use their service department because of Tony. He is always pleasant and has always been honest I purchased my car in 2010 from Tom Gill. I continue to use their service department because of Tony. He is always pleasant and has always been honest with me. He goes out of his way to make my experience the best every time I come in there. I am not very car savvy and Tony always gives me all my options in terms I can understand. I always know my car is in great hands when I turn it over to Tony and his guys. My car has always come out in the expected time and pricing has always been very reasonable. In fact, I'm due for an oil change soon and can't wait to take my car in so it's ready to go for our vacation. That way I will have a worry free trip knowing Tony just looked over my car and gave it the thumbs up! More

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