Tony White

My salesman, Tony, was great. Really enjoyed talking with him. He sold the car without even selling it. He just exudes honesty and genuineness. My points of dissatisfaction are as Really enjoyed talking with him. He sold the car without even selling it. He just exudes honesty and genuineness. My points of dissatisfaction are as follows: 1) I paid cash for the car, and as soon as the manager realized I was paying cash, he jacked the price up $1000. 2) I couldn't learn the cost of the extended warranty until I'd committed to buying the car--manager said it was a procedural thing--finance covers warranties. 3) My bank has a limit on the amount that can be charged on a debit card. It was too late to go get a certified check by the time the deal was closed. I had already tendered my trade-in, and I asked if the dealership would cover an uber for me to go home and return the next day with a certified check. They wouldn't do the uber, which I thought was odd given the service department always covers ubers when I bring cars for service. In the end, they allowed me to run my debit card for as much as the bank would authorize and complete the transaction the next day (as long as I left my Amex number---LOL). This resulted in a $5000 balance which I called and had run early the next morning. I found management's treatment of me during this portion of the sale a little uncomfortable--like they believed I was shady. Given this is the third new car I've purchased from Palmer, and that I had just paid $3000 for service on my trade-in, I felt they had no reason to doubt I would return with the balance. I've purchased new cars from other dealers where I came back the next day with the whole deposit (Subaru, Ford...) My final point is management pulled my credit report even though I paid for the car in cash. This is pretty minor, but it was an unnecessary hard inquiry. More

by DANIEL_BURKE Verified Customer Verified Customer

Helpful 0

Report | Print

We are happy with the new jeep. Looking forward to keeping it a long time. Thanks! Looking forward to keeping it a long time. Thanks! More

by fsuandvt Verified Customer Verified Customer

Helpful 0

Report | Print

Tony and Thomas were the best part of this deal. When I had questions or needed clarification, neither one had any issues answering me. Both were very kind and throughout. I don’t even live in GA an When I had questions or needed clarification, neither one had any issues answering me. Both were very kind and throughout. I don’t even live in GA and they made this deal seamless. More

by Taniyah Sanchez Verified Customer Verified Customer

Helpful 0

Report | Print

Offered a great discount and made good on it. Tony White was a real help with everything. Tony White was a real help with everything. More

by gfreeman3 Verified Customer Verified Customer

Helpful 0

Report | Print

Tony & team was excellent to work with. Tony was quick to communicate and team was understanding to my requests. Tony was quick to communicate and team was understanding to my requests. More

by PAULTAGLIASACCHI Verified Customer Verified Customer

Helpful 0

Report | Print

Sarah was amazing. They were all so kind and helpful. Wished for a better offer on my car, but the service was kind all around. They were all so kind and helpful. Wished for a better offer on my car, but the service was kind all around. More

by krista.rochell Verified Customer Verified Customer

Helpful 0

Report | Print

My salesman Tony White just sold me my second Ram truck. I had such a great experience the first time, I called him when I decided to buy again. He is a true professional, very knowledgeable about this vehi I had such a great experience the first time, I called him when I decided to buy again. He is a true professional, very knowledgeable about this vehicle, and a kind and easy going gentleman. This DCJR dealership is not the closest to my home, but the staff and Service Department are top notch. Big thanks to Chris Boozer in finance, for explaining all my options in completing the deal! More

by JJCORRAO Verified Customer Verified Customer

Helpful 0

Report | Print

These guys are amazing, they are not interested in a bad deal! They want me happy! deal! They want me happy! More

Helpful 0

Report | Print

Me white was amazing all staff made me feel welcome and were very prompt helping me get in and out with my new truck thank all of you were very prompt helping me get in and out with my new truck thank all of you More

by MOELLERM130 Verified Customer Verified Customer

Helpful 0

Report | Print

Michael in sales and Ryan in the parts department were fantastic to work with!! Would recommend Palmer to anyone looking for a new vehicle. fantastic to work with!! Would recommend Palmer to anyone looking for a new vehicle. More

by JEFF@ALPHARETTAOUTFITTERS.COM Verified Customer Verified Customer

Helpful 0

Report | Print