Dealership Experience
21 yrs, 1 mo
Industry Experience
21 yrs, 1 mo
Languages Spoken
English
296 Reviews
Write a Review296 Reviews of Tonya Sitkowski
April 21, 2020
good place for service went for my car's first inspection-I was greeted by someone as soon as I came in the door, she took my name and my keys and had me go to the waiting r went for my car's first inspection-I was greeted by someone as soon as I came in the door, she took my name and my keys and had me go to the waiting room-Keurig machine for coffee and water available, and comfortable-watched the tv and learned a couple of things about cars-total time there was only one hour, even though there were four or five people there with me. Very pleasant people who work there- More
April 21, 2020
I had a very good experience with the service department! Very thorough and helpful. I highly recommend them. It was very easy to schedule online. department! Very thorough and helpful. I highly recommend them. It was very easy to schedule online. More
Other Employees Tagged: Andrea Barrett , Joe Johnson, Gene Pittarelli
April 20, 2020
Great Service Always a pleasant experience with Tonya and Andrea! Greeted with a smile; always kept informed during the process as I waited in the waiting area. Always a pleasant experience with Tonya and Andrea! Greeted with a smile; always kept informed during the process as I waited in the waiting area. More
Other Employees Tagged: Andrea Barrett
April 17, 2020
Excellent Customer Service Tonya greeted me as I pulled in, got my vehicle right to a technician and kept me informed during the entire process. She even brought me a piece of Tonya greeted me as I pulled in, got my vehicle right to a technician and kept me informed during the entire process. She even brought me a piece of Pizza! KUDOS! More
April 17, 2020
Great Service Very pleasant experience. I was met immediately upon arrival. All work was done in a timely fashion. I have dealt with this dealership for many years Very pleasant experience. I was met immediately upon arrival. All work was done in a timely fashion. I have dealt with this dealership for many years and have never been disappointed. More
Other Employees Tagged: Andrea Barrett
April 16, 2020
Thrilled they were still open. I was able to go in and pay. Lobby was still open! The girls are always friendly on the phone or in the office. The techs always do a wonderful job. pay. Lobby was still open! The girls are always friendly on the phone or in the office. The techs always do a wonderful job. More
Other Employees Tagged: Andrea Barrett , Joe Johnson, Gene Pittarelli
April 16, 2020
A very pleasant experience working with the Sales & Service staff buying my SUV during Covid19, will definitely recommend Matthew's Nissan to my Family & Friends. I felt very welcome, Pete, Shawn & Ton Service staff buying my SUV during Covid19, will definitely recommend Matthew's Nissan to my Family & Friends. I felt very welcome, Pete, Shawn & Tonya were awesome! More
Other Employees Tagged: Shawn Sprague , Pete Coppola
April 15, 2020
Rear suspension problems/ front brakes Tonya was friendly and knowledgeable. Vehicle repair was done on time. Everything went as promised. She went out of her way to price tires for my fa Tonya was friendly and knowledgeable. Vehicle repair was done on time. Everything went as promised. She went out of her way to price tires for my father-in-law. Very satisfied. Thanks More
April 07, 2020
Great dealership. Great service department. Everyone there is top notch and never tried to talk you into anything you don't need. Would never use anywhere else there is top notch and never tried to talk you into anything you don't need. Would never use anywhere else More
Other Employees Tagged: Melissa petrus
April 07, 2020
Another "Issue" Arose Again I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last time I came with a leaky tire that was under warrenty there happened another tire issue costing again over $100. I'm starting to get curious about these issues that keep coming up. They do good service but I'm starting to wonder now that Matthews has taken over. I was also told no one else would be there when I brought my car in because of the coronavirus and a person came in right before me. So much for caring for the customer's saftey. More