Tori Neiderer
Tori Neiderer at Metro Lexus
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Tori Neiderer | Page 14

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
140 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 4 mos

5.0

140 Reviews

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140 Reviews of Tori Neiderer

April 01, 2021

Dealership Rating
Employee Rating

Had a great experience buying a certified pre-owned Lexus GX. Everyone at Metro Lexus was wonderful to work with. Tori Neiderer was very accommodating and super helpful with my purchase. 5/5 stars. I wou More

by rp_woodin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Apr 01, 2021

Metro Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Tori earned your five stars. Drive safely in your new Lexus GX, and congratulations. We hope to see you again at Metro Lexus!

April 01, 2021

Dealership Rating
Employee Rating

Tori was amazing. She helped with all my questions. This is my 3rd Lexus. I was amazed at the treatment. I felt special. Thank you. More

by Phdall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar

Apr 01, 2021

Metro Lexus responded

Thank you for taking the time to shout out Tori! We appreciate your support and are happy to hear that you are so confident in our team to get the job done. Drive safely in your new vehicle, and we hope to see you again at Metro Lexus!

March 31, 2021

Dealership Rating
Employee Rating

All around very positive experience in working with Kevin and the Metro Lexus team. They took care to get us what we wanted and to assure that we were instructed in the car's attributes. This is at least m More

by lexus fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGuire

Apr 01, 2021

Metro Lexus responded

Thank you for your loyalty to Kevin and Metro Lexus! We are delighted to have you as a returning customer and we look forward to working with you again down the road. Safe travels in your new Lexus RX!

March 31, 2021

Dealership Rating
Employee Rating

Tori was great to work with. She was very professional and organized. I would recommend her to others. She made the buying process comfortable for me. More

by dsandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Metro Lexus responded

Thank you so much for posting about your buying experience with Tori! We are delighted to hear that she helped you get into your new vehicle. Congratulations from our Metro Lexus team and safe driving!

March 31, 2021

Dealership Rating
Employee Rating

Tori was fantastic to work with and was on top of every detail! The entire experience and team was incredible! I would highly recommend Metro Lexus. Not only did they meet expectations but they surpasse More

by Gabriella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones

Mar 31, 2021

Metro Lexus responded

Gabriella, we couldn't ask for better feedback! Thank you for choosing Metro Lexus and highlighting Tori's great work. We hope you are loving your new car!

March 25, 2021

Dealership Rating
Employee Rating

Tori is very engaging, patient and kind. She worked very hard with her team to get our lease approved. Great customer service is rare...THANKS TORI!!! More

by jacksonshawn15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Metro Lexus responded

We are thrilled that Tori went above and beyond to make you happy customers! Thank you for choosing Metro Lexus and sharing your experience. We wish you many safe and happy miles ahead!

March 22, 2021

Dealership Rating
Employee Rating

It was a pleasure buying my second RX350 from Metro Lexus from Tori Neiderer. She was very responsive from the start on the internet replies through the selection and test drive process to closing the deal t More

by DBritt83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Jeff Sustersic , Denae Jones

Mar 23, 2021

Metro Lexus responded

We couldn't be happier to have you as a returning customer, David! We are delighted that our team took such stellar care of you during the purchase process. Thank you from all of us at Metro Lexus and congratulations on your new Lexus RX 350!

March 10, 2021

Dealership Rating
Employee Rating

Staff and facility at Metro were great to deal with when purchasing our vehicle. We were provided all options we asked to see, with no pressure and very clear and patient responses to our questions. Thank More

by jpazitka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, Colin Haire , Desiree Payne, Skylar Lippiatt

Mar 11, 2021

Metro Lexus responded

Thank you for taking time out of your day to commend Colin, Tori, Skylar, and our Metro Lexus team! We love to hear that they provided pressure-free service during your business process. Safe travels in your new vehicle!

March 09, 2021

Dealership Rating
Employee Rating

Colin was excellent! Courteous, accessible, and responsive he was a pleasure to work with. The dealership also made things right by honoring an honest mistake that was made. I will be referring my More

by Fredrick Peters
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire

Mar 09, 2021

Metro Lexus responded

It was such a pleasure doing business with you, Fredrick! We love hearing that Colin and the rest of our team delivered such an exceptional car-buying experience. Thank you for your confidence in Metro Lexus, and enjoy your new vehicle!

March 08, 2021

Dealership Rating
Employee Rating

Absolutely fantastic, made my experience seamless! Great salesman and person. I was able to be in and out of the dealership with an amazing car; in 3 hours!!!! More

by m.lombardo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bosko Golubovic

Mar 08, 2021

Metro Lexus responded

It is gratifying to hear that our team gave you such an efficient, successful car-buying experience! Thank you for taking the time to share your kind review of Metro Lexus. Enjoy your new ride!

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