Toshi Saigusa | Page 2

Great!!! Thank you for your service, Services dept. know Great!!! Thank you for your service, Services dept. know what I need right away. My vehicle was recalled somehow they fix in few hours great job kee Great!!! Thank you for your service, Services dept. know what I need right away. My vehicle was recalled somehow they fix in few hours great job keep it up . Thank You More

by peace9112 Verified Customer Verified Customer

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They are polite and kind professional members. I guess the manager teach and well manage all members as one team. I was pleased to work with them. the manager teach and well manage all members as one team. I was pleased to work with them. More

by Moon R. Hong Verified Customer Verified Customer

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I had to bring my car in for an engine light diagnostic. Once the problem was found and the replacement part was ordered, I was told that the it would take a day to replace it, and that a loaner car would b Once the problem was found and the replacement part was ordered, I was told that the it would take a day to replace it, and that a loaner car would be made available to me. When the past arrived, I received a text from Andrea Villa in Service Department and she set up my appointment with Luis Mendoza (my go to Service Consultant), she said that she would have a loaner car ready for me when I arrived. I showed up at 8:30, talked with Luis for a few minutes, then hopped in my lane car and left. The car was ready that afternoon, so I dropped off the loaner car in the morning. No hassle, no mess, exactly how things should go at a Service department! More

by akalcantara71 Verified Customer Verified Customer

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Toshi was wonderful made the experience easy and somewhat fast. I Hope to go back to him to get another Kia in the near future fast. I Hope to go back to him to get another Kia in the near future More

by GUILLENERIKA88 Verified Customer Verified Customer

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After consecutive terrible experiences at other dealers we can here and had a great experience. The customer service was great and would recommend this dealer to others. we can here and had a great experience. The customer service was great and would recommend this dealer to others. More

by Vincent & Marlene Verified Customer Verified Customer

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Great experience, very transparent throughout the process. I was able to get in quickly, and Toshi helped answer all questions that we had. Would recommend. process. I was able to get in quickly, and Toshi helped answer all questions that we had. Would recommend. More

by STEVEN.NISHIMURA Verified Customer Verified Customer

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Toshi, Kadin, Kenny and Brian were all so helpful from start to finish with my new 2022 Kia Stinger lease. They were all so personable and kind!!! So much fun to talk to. They made the lease process so ef start to finish with my new 2022 Kia Stinger lease. They were all so personable and kind!!! So much fun to talk to. They made the lease process so efficient and easy. I’d recommend Garden Grove Kia to anyone. Thanks again Toshi for everything. Had such an awesome experience. Love my new car. More

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Toshi made my new car buying experience the best. He went over and above to make sure that I was completely satisfied with my vehicle purchase and i will be sure to ask for him when I purchase a new car went over and above to make sure that I was completely satisfied with my vehicle purchase and i will be sure to ask for him when I purchase a new car for my daughter. More

by CRAIG.PEREZ Verified Customer Verified Customer

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Experience was smooth happy with the buy got a good deal as expected. The sales person worked with my budget and gave a competitive trade in price too as expected. The sales person worked with my budget and gave a competitive trade in price too More

by kowshik vasu Verified Customer Verified Customer

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Service was great and the delivery of my car was prompt. But this is the first time I've purchased a car from a dealer and the car was not filled up with gas. Minor but unbelievable. But this is the first time I've purchased a car from a dealer and the car was not filled up with gas. Minor but unbelievable. More

by gdee74 Verified Customer Verified Customer

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