My name is Tracy Poland, I'm from Buna, Texas. I have been in Toyota Sales for 8 years, however I owned my own business for 14 years prior to becoming a Toyota Sales Consultant. I am all about customer service before and after the sale. I don't want you to be the sale of the day for me, I want you to be a repeat customer and also a referral for me. Therefore I want to go above and beyond for my customers, in order to get your business and keep your business. On a personal note: I am married with 4 daughters ages 35,31, 30 & 18 yes I said 18 LOL. I also have 3 terrific son-in-laws and 3 granddaughters and a grandson. I would love to help you in your search for a vehicle, new or pre-owned.
Read moreDealership Experience
8 yrs, 6 mos
343 Reviews
Write a Review343 Reviews of Tracy Poland
December 22, 2017
Wonderful Will work with you until you get the price you want. Very friendly service! You won't leave unhappy! I would recommend them to anyone! Will work with you until you get the price you want. Very friendly service! You won't leave unhappy! I would recommend them to anyone! More
December 21, 2017
So glad we went to Silsbee Toyota! The staff at Silsbee Toyota is so friendly! Tracy Poland was very accommodating and answered all questions we had. Excellent customer service! We will The staff at Silsbee Toyota is so friendly! Tracy Poland was very accommodating and answered all questions we had. Excellent customer service! We will recommend this dealership to anyone considering buying a new car. More
December 17, 2017
Great buying experience! Our vehicle buying experience with Silsbee Toyota & Tracy Poland was great! When we first went to look, Tracy sat in the Sienna with us, giving us a d Our vehicle buying experience with Silsbee Toyota & Tracy Poland was great! When we first went to look, Tracy sat in the Sienna with us, giving us a detailed overview at the vehicle, features and how things work. She showed us the different packages offers as well as colors. When we told her what we were looking for she knew exactly what package we needed. When we went back to purchase, it was quick! We didn’t have to spend an entire day to make a deal. More
December 17, 2017
Shopping Around for A New Car I was in the process of needing another vehicle after my other had caught fire. After insurance settled I stopped by Silsbee Toyota to shop around. Th I was in the process of needing another vehicle after my other had caught fire. After insurance settled I stopped by Silsbee Toyota to shop around. The sales lady Tracy Poland was REALLY GREAT at answering any and all questions we had and made the car buying experience worth the stop! She was VERY FRIENDLY and not pushy like some which made the experience even better. I would definitely recommend her to anyone who is shopping around! Overall 5 stars from me!! More
December 16, 2017
First car Made my first car buying experience great! Will definitely recommend to anyone needing or wanting a new car! Felt so welcomed from the time i walked i Made my first car buying experience great! Will definitely recommend to anyone needing or wanting a new car! Felt so welcomed from the time i walked in, to the time i left! More
December 02, 2017
Honest & Friendly Very helpful! Walk me through the process with ease! I was so thankful to have someone that understood what I wanted & needed. I will always be with S Very helpful! Walk me through the process with ease! I was so thankful to have someone that understood what I wanted & needed. I will always be with Silsbee Toyota!!!!! More
December 01, 2017
CarBuying Experience at Silsbee Toyota If you are planning on buying a new car, I highly recommend going to Tracy Poland at Silsbee Toyota. My purchase experience with her was the best I h If you are planning on buying a new car, I highly recommend going to Tracy Poland at Silsbee Toyota. My purchase experience with her was the best I have ever received from a auto sales person and will recommend her to everyone. Tracy is very knowledgeable about the cars and was a great help to me. I really appreciated her friendly non aggressive manner. The entire experience was far better than I had expected from past purchases at other dealers. More
December 01, 2017
Dream Car Thankyou so much to Tracy Poland and SILSBEE Toyota for making my dream come true. I am beyond happy with my new 4Runner . Y’all go see Tracy Poland Thankyou so much to Tracy Poland and SILSBEE Toyota for making my dream come true. I am beyond happy with my new 4Runner . Y’all go see Tracy Poland for a quick deal on your next vehicle. You be disappointed. Karen Simmons More
Other Employees Tagged: Ben Burla
November 28, 2017
Excellent service I had a wonderful sales woman and felt very welcome at all times! Tracy made sure we were happy with our purchase and that we were also happy with the I had a wonderful sales woman and felt very welcome at all times! Tracy made sure we were happy with our purchase and that we were also happy with the price! More
November 28, 2017
Fast, easy, friendly Tracy Poland sold us our truck. She did an amazing job and made the entire process quick and easy. She found EXACTLY why we were looking for, we could Tracy Poland sold us our truck. She did an amazing job and made the entire process quick and easy. She found EXACTLY why we were looking for, we couldn't be more satisfied. I would recommend her to EVERYONE! More