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Travis Horne
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28 Reviews
28 Reviews
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28 Reviews of Travis Horne
June 07, 2022
Alyssa Brian Steve Greg Mel Craig Mark Dom service team are amazing and represent the best in class are amazing and represent the best in class More
by Twinkletoes
Verified CustomerOther Employees Tagged: Alyssa Corbett, Craig Santandrea, Greg Rivers, Erin Brown, Steve Duncan, Dominick Vitti, Melisa St. Louis , Brian Hansbury
Helpful 
April 06, 2022
Service Writer Mel is wonderful she explains everything to you and has such a positive attitude she is a large asset to the Dealer Had a great experience to you and has such a positive attitude she is a large asset to the Dealer Had a great experience More
by MCARROLL1957
Other Employees Tagged: Alyssa Corbett, Blaine King, Pete Calabrese, Erin Brown, Steve Duncan, Robert Mcgrath, Dominick Vitti , Reed Denney
March 04, 2022
The whole experience from start to finish was horrendous. I dealt with inexperienced sales staff and incompetent managers. It took six attempts to the dealership to complete the purchase. Whilst I was try I dealt with inexperienced sales staff and incompetent managers. It took six attempts to the dealership to complete the purchase. Whilst I was trying to air my grievances, there is a nerf gun fight going on amongst the staff including the General Sales Manager. The purchase took 3.5 hours to complete due to the truck not being ready as they stipulated for me to check it over before agreeing to the purchase. I was never given that opportunity to look over the truck - albeit the staff seemed to assume I was driving the truck home that very night, as stated they would meet their monthly targets if I did. I wasn't shown how to navigate the software in the new truck, yet I was expected to answer a phone call on my way home when they had forgotten to take my payment! After various negotiations the General Manager got involved which yet again resulted in further delays as he got the accessories order wrong, and the wrong parts were installed on my truck! This review only actually covers a fraction of what went on during my six trips. I do not wish to receive a generic response to this review suggesting I speak to the General Manager as all the previous reviews have received, this is simply to warn future buyers if they expect great customer service to go elsewhere! More
by Eric White
Other Employees Tagged: Katie Duncan, Roger Kallop, George Singer, Steve Duncan, Jack Marsh
January 02, 2022
Unprofessional workmanship, worst customer service / people skills and you damaged my brand new $60k vehicle. This has been an ongoing issue for a month and a half and there has been little or no effor people skills and you damaged my brand new $60k vehicle. This has been an ongoing issue for a month and a half and there has been little or no effort in your part to resolve this matter. The way your dealership treats customers is nothing short of utterly disgusting. I expect to have a meeting with the President and / or owner of Mohawk. More
by KEVINMALEK13
Other Employees Tagged: Greg Rivers, Steve Duncan , Dax Beach, Josh Gwynn
December 08, 2021
Steve did an amazing job working through all the issues that arose during my vehicle repairs. In the end he also worked with me to get my new vehicle setup and serviced for delivery in a very short perio that arose during my vehicle repairs. In the end he also worked with me to get my new vehicle setup and serviced for delivery in a very short period of time. More
by Ggoss59
Other Employees Tagged: Steve Duncan
December 04, 2021
Matt Tyree and Alyssa did amazing! I had centennial bowties put on my truck! They look amazing! I request Matt for all of my work! Our family loves you guys! I love exclamation points, too! bowties put on my truck! They look amazing! I request Matt for all of my work! Our family loves you guys! I love exclamation points, too! More
by Twinkletoes
Other Employees Tagged: Alyssa Corbett, Andy Guelcher, Erin Brown, Steve Duncan , Laura Kestner, Matt Tyree, Aaron Seeley
November 19, 2021
Steve, Travis, and mechanic Dom Depalma went above and beyond, free-of-charge, to help me after-hours in an emergency situation. I pulled off the highway after they had closed for the night and they staye beyond, free-of-charge, to help me after-hours in an emergency situation. I pulled off the highway after they had closed for the night and they stayed late to diagnose, fix my issue and get me back on the road and safely to my destination. I am beyond grateful and impressed. More
by sambrewton
Other Employees Tagged: Steve Duncan
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