Travis Sumpter

Environment was friendly and humorous, we were greeted before we even entered the building. Associates were quick and to the point, was never left waiting for long extended periods of time. before we even entered the building. Associates were quick and to the point, was never left waiting for long extended periods of time. More

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Thanks a lot for your guidance and thanks for showing and explaining the vehicle which was available inmarket explaining the vehicle which was available inmarket More

by RASHMIRREDDY Verified Customer Verified Customer

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Second time purchasing from this dealership and will likely purchase from again!! They are helpful and have a large selection of quality used vehicles. likely purchase from again!! They are helpful and have a large selection of quality used vehicles. More

by Jason B. Verified Customer Verified Customer

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Fast , friendly, easy to setup, thanks I didn't spend too much time, and courtesy carwash was awesome too much time, and courtesy carwash was awesome More

by yirgam Verified Customer Verified Customer

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Travis was and is a pleasure to work with , right from his initial call to us (as a personal reference from our friend Pete Smith) and during our appointment in person at the dealership that we set up to his initial call to us (as a personal reference from our friend Pete Smith) and during our appointment in person at the dealership that we set up to look at a car he had specifically called for us to see , and right up to 2 weeks after our purchase during our phone conversations. Travis is easy to work with and absolutely no pressure about anything ever. We were happy with the sales price and our only concerns with Chevrolet of Everett occurred during our signing of the closing documents. Things were not explained or spelled out clearly for us . After 10 minutes of “hey how do you do” , we were hit with a flurry of paperwork showing much higher monthly payments than originally told.. without clear explanation. To this day we are still not clear as to just what we paid for above and beyond the sales price and required fees. Who, What, and Where is Ethos ? What is the $2,499 service charge listed on our agreement. Is Ethos a part of GM ? No paperwork was provided that clearly defines and outlines each of the warranties , their cost , and their timeline. During the very fast conversation, we were scrambling to take hurried notes (mostly mental )and the day after couldn’t decipher most anything that was discussed during that meeting. We need more information defining what we paid for. Perhaps there is a booklet defining detailed coverage and the cost of each area of coverage and the timeline? It would’ve been helpful to have it explained and shown to us to also include the original figures we were told (without any warranties) and to compare that with other options available ( with warranties) if one chooses. Also, we were told during our paper signing that a Gwen would be calling us the next day or two. It’s been 2 weeks and we’ve not received a call. We were not asked to call her. I did mention this to Travis as he was the only person that provided us with a business card with contact info. Travis has been great about answering our direct phone calls. He picks right up. More

by acozyhome4u Verified Customer Verified Customer

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Pleasant and fun environment. My salesperson Travis was patient and kind not pushy. Travis was true to his word and I received all that was promised. My salesperson Travis was patient and kind not pushy. Travis was true to his word and I received all that was promised. More

by txbitch101 Verified Customer Verified Customer

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I had a very positive car buying experience with Travis and Michelle... A straight forward deal with courteous and professional attitude. Which is much appreciated. and Michelle... A straight forward deal with courteous and professional attitude. Which is much appreciated. More

by al7abeeb98 Verified Customer Verified Customer

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Helpful, knowledgeable, easy to deal with. Max helped me to get the truck that I wanted. Max helped me to get the truck that I wanted. More

by stefan.lache Verified Customer Verified Customer

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They were great to work with and didn’t play games, I would definitely come back would definitely come back More

by jeffryspelham Verified Customer Verified Customer

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Travis was great to work with. He was patient, professional and personal. He was helpful with finding the right car and making sure to understand what I was looking for in my car. He was patient, professional and personal. He was helpful with finding the right car and making sure to understand what I was looking for in my car. Dallas was quick to respond with questions. Kaoleb handled my purchase transaction quickly and softly sold me the extra coverages and was not pushy when i politely declined. More

by Artsnewcar2 Verified Customer Verified Customer

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