Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee
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Travis Wise | Page 5

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
57 Reviews
4.4

57 Reviews

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57 Reviews of Travis Wise

December 13, 2019

Dealership Rating
Employee Rating

Went into Russ Darrow Nissan for oil change and tire rotation with no appointment and in and out within 40 minutes!! Travis was helpful and awesome More

by JT12
Recommend Dealer
Yes

October 18, 2019

Dealership Rating
Employee Rating

Warranty Work Great communications and showed genuine concern by asking a lot of questions to ensure issue was being addressed. Travis kept me in the loop during th More

by Nissan guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 01, 2019

Dealership Rating
Employee Rating

Good service provided. I appreciate Travis Wise’s assistance. Everything promised was delivered and a rental was provided because the part had to be ordered. More

by MF
Recommend Dealer
Yes

September 20, 2019

Dealership Rating

Notification indicator lights all left on For a $70 oil change, at least reset all the indicator lights that brought me in in the first place. Seems like a basic standard More

by DonMKE
Recommend Dealer
No

September 12, 2019

Dealership Rating
Employee Rating

Outstanding service and parts Departments Friendly great staff, kept me informed on Progress of my repairs and gave me options to fix a major repair. Very helpful and knowledgeable a true plea More

by ROOF TENT XTERRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Lusty, Chris Story

September 11, 2019

Dealership Rating
Employee Rating

Dirty floor mats Travis fixed the transmission issue the car was having. Was nice to work with and finished the job quickly. The front floor mat was left filthy with g More

by Mike cooperman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 11, 2019

Russ Darrow Nissan of Milwaukee responded

Hello Mike, I am sorry about your floor mats. We will make it right for you. Our detail department will steam clean all of your floor mats at no charge. The service manager will reach out to you ASAP and set things up! We apologize for the inconvenience. Floor protection should have been in place. Eric Greskoviak G.M.

August 31, 2019

Dealership Rating
Employee Rating

AWESOME This dealership does an AWESOME job with their customers. I appreciate their hard work every time I come. I wouldn't go anywhere else but here. More

by Bren35j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil , Edward Budler-Ronzoni, Robert Garcia, Joseph Griffin, John Hayes, Edward Ronzoni, Ron Tolzman, Joseph Villicana, Charles Yang

August 26, 2019

Dealership Rating
Employee Rating

Quick oil change Everyone was polite and my oil change was done sooner than I had expected. I really liked that kept me updated on my service via text message. More

by Nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2019

Russ Darrow Nissan of Milwaukee responded

Hello Nissan, Thank you for a 5-STAR review on Travis! He will enjoy seeing this when I put it on his desk. Polite, sooner than expected and we kept you updated during the process. We will take that!!! We are here and at your service... Eric Greskoviak G.M.

August 06, 2019

Dealership Rating
Employee Rating

Very happy with the service I observed a oil/grease leaking in the car. Service was able to identify the problem quickly.. replacement of parts and the service was done faster th More

by Sajith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2019

Russ Darrow Nissan of Milwaukee responded

Hello Sajith and thank you for the 5-STAR review! Faster than expected and an overall good experience! We will take it! We are here and at your service! Eric Greskoviak G.M.

July 30, 2019

Dealership Rating
Employee Rating

Easy, reliable service Very pleased with my visit today. Everything was prompt and well communicated. I especially like the text line service. Very convenient during busy wo More

by JEFF B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Detailer

Jul 30, 2019

Russ Darrow Nissan of Milwaukee responded

Hello Jeff, We are happy that you were very pleased with your service visit today. Prompt and well communicated is exactly what we like to hear! You are right, text is easier and more efficient! Thanks again for your business! Eric Greskoviak G.M.

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