36 Reviews
Write a Review36 Reviews of Trevor Martin
April 12, 2024
Another outstanding service visit! Vince did an outstanding job communicating on what was an involved repair. The Technicians did incredible work making sure everything was fixed righ Vince did an outstanding job communicating on what was an involved repair. The Technicians did incredible work making sure everything was fixed right. Trevor has built an incredible service group! BMW of Darian, where the performance of the car is only matched by the performance of the dealership! More
Other Employees Tagged: Vince Pampena
March 02, 2024
Very professional easy to deal with great customer service we highly recommend anyone going to the dealership service we highly recommend anyone going to the dealership More
Other Employees Tagged: Anthony Martinez, Tom Samperi, Ebony Haney, Tyler Orban
February 19, 2024
I’ve been in and out the shops for 40 years. Hands down the best experience I’ve ever had was my last week’s visit to BMW of Darien. My service advisor Daniel provided me with an exceptional le Hands down the best experience I’ve ever had was my last week’s visit to BMW of Darien. My service advisor Daniel provided me with an exceptional level of service. I could’ve not asked for more. Pleasant, courteous, professional, caring and knowledgeable and most importantly with the greatest follow up. I’m a customer for life. Thank you Daniel Eager!! More
Other Employees Tagged: Dan Eager
January 10, 2024
They booked my appointment online. When I showed up, I was greeted and after some paperwork, they drove me home. The next day, the picked me up and when I arrived at BMW of Darien, m When I showed up, I was greeted and after some paperwork, they drove me home. The next day, the picked me up and when I arrived at BMW of Darien, my car was ready. My total amount of time spent was about one hour and I left completely satisfied. Thanks to Mr. Vincent Pampena and Mngr. Trevor Martin for a professional, personal and pain-free visit. I highly recommend BMW of Darien. More
Other Employees Tagged: Vince Pampena
October 19, 2023
Trevor, the Service Manager of the dealership went out of his way to make sure that all my concerns are addressed and that I am 100% satisfied. his way to make sure that all my concerns are addressed and that I am 100% satisfied. More
Other Employees Tagged: TJ Telesco
August 01, 2023
Worst dealership experience ever. Rude and unprofessional. Didn't fix what they were suppose to. In fact created damage and they claim no responsibility. If you have no issues and Rude and unprofessional. Didn't fix what they were suppose to. In fact created damage and they claim no responsibility. If you have no issues and everything is picture perfect than this is an ok dealership. Have an issue or a complaint. You are better of pounding sand than seeking a fair resolution. Live and learn. So readers know I am objective. I bought a new 2023 BMW 540XI in New Jersey in 01/23. Got home, in Connecticut, and car was dead in driveway 2 days later. BMW of Darien, (Connecticut) stepped up and got me a loaner and my car back on the road very quickly. My luck of good service unfortunately did not last. Luckily for me there are several other reputable BMW dealers in this area. More
Other Employees Tagged: Ebony Haney, Bill Skorvanek, Jaime Gonzalez , Matt Cosgrove
July 26, 2023
They come through and really work with you on the process of selling a car. Silvia was thorough and made the process great. She even helped out after the sale. Great team all around! of selling a car. Silvia was thorough and made the process great. She even helped out after the sale. Great team all around! More
Other Employees Tagged: Anderson Cherilus, Silvia Daniels
July 15, 2023
Cost was higher than any other BMW service centers in the fairfield county. But the service manager was able to match the price which means they are customer centric. Service was done well and the techs were fairfield county. But the service manager was able to match the price which means they are customer centric. Service was done well and the techs were easy to work with. I have been their customer for 5 yrs and will likely continue here. More
Other Employees Tagged: Jaime Gonzalez
June 08, 2023
I love getting my car serviced at Bmw Darien. Thomas Telesco was one of the greatest service advisors I’ve ever worked with if you need a good service advisor , please go to Bmw in darien and wor Thomas Telesco was one of the greatest service advisors I’ve ever worked with if you need a good service advisor , please go to Bmw in darien and work with TJ Telesco More
Other Employees Tagged: Vince Pampena, Bill Skorvanek, Keith Zarembski, TJ Telesco , Matt Cosgrove, Albano Kroj, Chris Legere, George Santangelo
April 14, 2023
Jamie provided top notch service and addressed all of my cars needs on a prompt basis and with the highest level of professionalism. cars needs on a prompt basis and with the highest level of professionalism. More
Other Employees Tagged: Jaime Gonzalez