Trey Wade

Alan is the best! He’s very knowledgeable and extremely responsive. I swapped out my lease and the whole process was a breeze. He’s very knowledgeable and extremely responsive. I swapped out my lease and the whole process was a breeze. More

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If you buy a used car from them, you better hope nothing goes wrong with it! They don’t give loaner cars to the used car customers! And they will keep your vehicle that needs fixed forever (over a month) fo goes wrong with it! They don’t give loaner cars to the used car customers! And they will keep your vehicle that needs fixed forever (over a month) for mine! Don’t buy a used car from this place! You’ve been warned! Mine broke down 5 times in 10 months I purchased it from Cool Springs Toyota! They will not offer you any type of accommodation, I.e. no rides home, no loaner cars but they will rent you one for a fee!! I will never purchase a thing from Cool Springs Toyota! Oh and they will lie to you about the power train warranty too! And don’t expect much communication while your vehicle is being fixed! But I’m sure if you buy a brand new one you’ll be treated like royalty and you’ll move ahead of the used car customers!!!!! The guy who sold me the car quit bc of how shady the owner is!!anyway stay away from this place unless you’re buying new!!!!!!! More

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I love Toyota of Cool Springs. I bought my first Rav 4 there in 2020 and my 2nd Rav 4 on March 3, 2025. I had all my maintenance done there and will do the same with my new Rav4. I bought my first Rav 4 there in 2020 and my 2nd Rav 4 on March 3, 2025. I had all my maintenance done there and will do the same with my new Rav4. My 2020 is still in great shape, but my son needs a car, so I decided to sell my 2020 to him and get a new Rav for myself. Alan Richardson made the whole "purchasing" experience a positive one. The process of buying a car is not something I enjoy. My encounters with Alan were easy and comfortable. He was quick to respond to any of my questions or concerns and actually made this purchase memorable and enjoyable. I hope he's still there when I make my next car purchase. Trey Wade assisted me with the financial side of things. I had forgotten my checkbook, so we had to wait a bit until my son arrived. lol I appreciated Trey's willingness to explain things to me at my level of understanding. He was kind and patient and I enjoyed our conversation. I also hope he will be there for my next car purchase. Karen Mann More

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He was friendly and efficient. He answered all my questions and was patient. I am satisfied with my experience. He answered all my questions and was patient. I am satisfied with my experience. More

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I recently had the pleasure of purchasing a vehicle from Cool Springs Toyota, and I couldn’t be more satisfied with the entire experience. From the moment I walked through the doors, I was greeted with warm Cool Springs Toyota, and I couldn’t be more satisfied with the entire experience. From the moment I walked through the doors, I was greeted with warmth and professionalism. More

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Alan "Superman" was kind and help me find the right vehicle close to my budget. Got a barely used truck and I'm happy with it. Thank you Alan ! vehicle close to my budget. Got a barely used truck and I'm happy with it. Thank you Alan ! More

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Denis is fantastic. Felt understood and listened too at the start, works very hard and was impressed with how fast he put me in front of what I bought. Highly recommend Felt understood and listened too at the start, works very hard and was impressed with how fast he put me in front of what I bought. Highly recommend him. More

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Hunter did such a tremendous job with my new car buying experience the process was very quick and smooth and my new car is perfect and has everything I wanted . experience the process was very quick and smooth and my new car is perfect and has everything I wanted . More

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Cool Springs Toyota always does a great job with all of our car needs. We are repeat customers and plan to continue. our car needs. We are repeat customers and plan to continue. More

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Just bought a new 4Runner. Jim Gile and Nathan were awesome to work with !! Very informative and helpful. Had the best car buying experience ever !!! Jim Gile and Nathan were awesome to work with !! Very informative and helpful. Had the best car buying experience ever !!! More

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