Trisha Stone
Trisha Stone at Lithia Hyundai of Reno
Refer Me

Trisha Stone | Page 3

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.6
46 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

4.6

46 Reviews

Write a Review

46 Reviews of Trisha Stone

December 09, 2023

Dealership Rating
Employee Rating

Fast and easy to communicate good work and no hassle in and out pretty quick More

by salgomez97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Attillio

Dec 11, 2023

Lithia Hyundai of Reno responded

Hello! Thank you for this amazing review. We appreciate your support. It is great to see that you enjoyed a quick and easy experience. Should you need anything else, please let us know.

November 26, 2023

Dealership Rating
Employee Rating

Trisha was UH-MAZING! She was more knowledgeable than the GUYS who sold me the car in California. Tbh.. I’ll probably come there from now on if I need anything done or loo More

by TanisGirl
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 27, 2023

Lithia Hyundai of Reno responded

Hello there, we're so glad to know that Trisha was able to provide you with an amazing experience at Lithia Hyundai of Reno! We appreciate your kind words and look forward to seeing you for any future needs. Safe travels on all your drives!

November 24, 2023

Dealership Rating
Employee Rating

Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women work More

by Robinjensen0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 24, 2023

Lithia Hyundai of Reno responded

Hi Robin, Please accept my humble apology for your less-than-stellar experience, each of our customers is a valued part of our operation and should be treated as such. I'm not sure why you left with your tire as opposed to having us install it for you, normally when we repair a tire for a customer we pull your car in the shop and reinstall it. I ran the name in your handle and could not find a customer, and I shared this experience with the team and so far no one remembers this experience. If you can reach out to me at 775-682-3352 or SRobert@Lithia.com I would love to know who you dealt with so we can coach them up. Please accept our humble apology for any inconvenience we may have caused you. And thank you for bringing this to our attention so that we may avoid this happening again. We value our customers above all, and my goal is to keep our business relationship strong. Sincerely, Scott Robert Customer Relations Manager

November 18, 2023

Dealership Rating
Employee Rating

Very polite and professional. Thanks so much for your help. I would recommend you to a friend. More

by laurenmiller625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Donald Ostrom, Everett Clunie , Maegan Minetto

Nov 20, 2023

Lithia Hyundai of Reno responded

Hello Lauren, Thank you for the positive review. We are proud to have earned your recommendation. Should you ever need anything else in the future, please let us know.

November 18, 2023

Dealership Rating
Employee Rating

I love the service the attention although I did find there was a few rough spots in my paint More

by STETSON3339
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lennox

Nov 20, 2023

Lithia Hyundai of Reno responded

Thank you for reaching out, Stetson. We are happy to see that you enjoyed the customer service provided by our team at Lithia Hyundai of Reno. Should you have any questions or concerns about the spots in your paint, please give us a call.

November 01, 2023

Dealership Rating
Employee Rating

Not at all helpful, in fact they were expecting me to update the software in my car which I don’t even have enough equipment for and did not even service my car when Hyundai recommended servicing time ha More

by KARAN1891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 01, 2023

Dealership Rating
Employee Rating

Everyone one I felt with was super nice and helpful never felt like I was a burden above and beyond awesome experience More

by 3211991KN
Recommend Dealer
Yes

Other Employees Tagged: Bryan Ogg

Nov 02, 2023

Lithia Hyundai of Reno responded

We're so glad to know you had an awesome experience with our team at Lithia Hyundai of Reno! Your satisfaction is important to us, and we appreciate your feedback. Safe travels in your new vehicle!

October 28, 2023

Dealership Rating
Employee Rating

As far as they all go, all lie. Don't you wish you could talk to prior owners? There are things that don't add up. We have to be really informed when talking to salespeople. My wife More

by JULS.JULIENEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Lithia Hyundai of Reno responded

We appreciate your feedback and understand the importance of being well-informed during a vehicle purchase. We're glad to know you found a great truck, and if you have any further questions or need assistance in the future, please feel free to reach out.

October 18, 2023

Dealership Rating
Employee Rating

Had a great experience! Trisha was awesome and very helpful. We’ve always had a great experience when we deal with Lythia Hyundai. More

by ARIELLE.CROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Lithia Hyundai of Reno responded

It's our pleasure to provide an excellent service experience at every visit! Thanks for being a valued customer at Lithia Hyundai of Reno, Arielle, and we'll see you next time!

September 11, 2023

Dealership Rating
Employee Rating

Never call back or answer phones. Rverytime they have my car its for months and they take week or two to even get to it. And these are issues that should be recalls not thing i did to More

by olivia_ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2023

Lithia Hyundai of Reno responded

Hi Olivia, I apologize for our lack of communication regarding your service. Please give me a call below so we can discuss this further, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

Dealership Inventory (293 Vehicles)

used 2019 Mercedes-Benz GLC 350e car, priced at $22,977
2019 Mercedes-Benz GLC 350e
used
Black exterior
Automatic
All-wheel Drive
used 2023 Hyundai Santa Fe car, priced at $30,977
2023 Hyundai Santa Fe
used
Serenity White Pearl exterior
Automatic
All-wheel Drive
used 2021 Hyundai Elantra car, priced at $19,777
2021 Hyundai Elantra
used
Phantom Black exterior
CVT
Front-wheel Drive
new 2024 Hyundai Sonata car, priced at $33,263
2024 Hyundai Sonata
new
Portofino Gray exterior
Automatic
Front-wheel Drive
used 2022 Nissan Altima car, priced at $18,977
2022 Nissan Altima
used
Super Black exterior
CVT
Front-wheel Drive
used 2021 Volkswagen Jetta car, priced at $18,977
2021 Volkswagen Jetta
used
Black exterior
Automatic
Front-wheel Drive