Tristen Simmons | Page 5

First of all, I purchased my car from Royal Moore, a 2021 Rav4. Salesman couldn't have been more helpful. Rav4. Salesman couldn't have been more helpful. More

Helpful 0

Report | Print

I have been using this dealership since I bought my Tacoma in 1999. The first 18 years was great, but lately I see new people every time I come in. I just don't feel the same friendliness that was once Tacoma in 1999. The first 18 years was great, but lately I see new people every time I come in. I just don't feel the same friendliness that was once there. One time they tell me that I need all this front-end work done and the next time they say everything looks great, even though I did not have any work done on the front-end. I used to trust your mechanics but now I do not know if I can believe what they are saying. More

Helpful 0

Report | Print

I recently brought my Sienna minivan in to Royal Moore, we had picked up a screw in the sidewall of our right rear tire. Tristen was our service advisor and he was wonderful! He communicated well with me a we had picked up a screw in the sidewall of our right rear tire. Tristen was our service advisor and he was wonderful! He communicated well with me and let me know that our tire was still under warranty, and we had the van back in plenty of time for baseball practice! Tristen's exceptional customer service will have us coming back to Royal Moore. More

Helpful 0

Report | Print