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Troy Reese
Troy Reese at Austin Ford Chrysler
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Troy Reese

Senior Sales Consultant

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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5.0
9 Reviews

Dealership Experience

1 yr, 1 mo

5.0

9 Reviews

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9 Reviews of Troy Reese

April 06, 2024

Dealership Rating
Employee Rating

Understood what we were looking for, found a good match. Very helpful in explaining the features. Nice guy More

by mlbone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Lindsey Chapek

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Apr 08, 2024

Austin Ford Chrysler responded

We are so glad that Steve, Lindsey, and Troy had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 03, 2024

Dealership Rating
Employee Rating

This dealership has quality people doing an awesome job for their customers. Hats off to you More

by spersinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek

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Apr 04, 2024

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. Steve, Randi, and our team appreciate your business and hope to see you again soon!

April 03, 2024

Dealership Rating
Employee Rating

Dealership does an awesome job from sales to service making you feel like part of a family More

by spersinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek

Helpful
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Apr 03, 2024

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 02, 2024

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Employee Rating

I appreciate the courtesy ride and the service on my recently purchased older van! Thanks! More

by tlhansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline

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Mar 03, 2024

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 29, 2024

Dealership Rating
Employee Rating

Austin ford did a great job on helping us the new car loune and my sells man was really nice thank you ford More

by isaacvalle69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Lindsey Chapek

Helpful
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Mar 01, 2024

Austin Ford Chrysler responded

Thank you, Isaac, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 05, 2024

Dealership Rating
Employee Rating

muy buen servicio y atencion al cliente y rapidez del servicio, ademas de una explicacion completa sobre las actividades que se le realizarian al carro More

by davidmtz_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek

Helpful
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Feb 05, 2024

Austin Ford Chrysler responded

Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business, David, and hope to see you again soon!

January 17, 2024

Dealership Rating
Employee Rating

Great Dealership! Very fair and knowledgeable. Best customer service around! Troy and Steve met all my expectations and were a pleasure to deal with! Will definite More

by kathyanderson19.60
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Randi Tuma, Jonathan Nissly, Lindsey Chapek

Helpful
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Jan 18, 2024

Austin Ford Chrysler responded

Thank you, Kathy, for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 21, 2023

Dealership Rating
Employee Rating

Paperwork took a really long time and the cowboy salesman thinks way to highly of himself More

by adamgene
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Steve Moline, Lindsey Chapek , Dustin

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Dec 25, 2023

Austin Ford Chrysler responded

Adam, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 12, 2023

Dealership Rating
Employee Rating

I found them very easy to work with in my purchase and in my trade More

by Mike T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 12, 2023

Austin Ford Chrysler responded

Mike, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Austin Ford Chrysler are glad to have you as a customer.

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